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Bri

OwnerRez Team Member
Joined March 2022
524 posts
Topic

Rezzy AI (Beta) » Sometimes Rezzy is not proposing any reply, when it should

Here is another example, the guest checked-in today, reported a problem with the headboard of one bed, and Rezzy is saying that the last message (from the guest) is not respondable   https://…

(Posted 6 hrs ago)

Feature Requests » Need to constrain the "Assigned To" Contacts

Hi Laura, We're improving the assignment dropdown lists to only show staff members. That work is in testing right now, and we should hopefully have it rolled out in the next couple of weeks, poss…

(Posted 7 hrs ago)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

These new conditions released today!  https://uc.orez.io/w/files/7b07be754cfa43028998ed30f3eb9725

(Posted yesterday)

Rezzy AI (Beta) » Sometimes Rezzy is not proposing any reply, when it should

Hi Karen. This happened the day of check-out. I understand what you are saying (re. the settings to end the conversation naturally), but as you mentioned, acknowledging the issue and proposing someth…

(Posted yesterday)

Feature Requests » Use Property Defaults for Security Deposits when converting Booking from Blocked Dates

Hi Elliot, I'm testing this now in my own account, and converting a block to a booking is applying my property level Security Deposit in the booking Rules. Could you please write this in to h…

(Posted 2 days ago)

Feature Requests » Add Remove All Other Discounts for all Discount Types

Thanks for this request, Liz! Feel free to share it with likeminded users who would be willing to give it an upvote.

(Posted 2 days ago)

Feature Requests » 'Remove all other discounts" check box for optional discount

[This topic has been merged with another topic ( Add Remove All Other Discounts for all Discount Types (/forums/requests/add-remove-all-other-discounts-for-all-discount-types) ). All unique votes h…

(Posted 2 days ago)

Feature Requests » Add Remove All Other Discounts for all Discount Types

[Another topic was closed as a duplicate of this topic ( 'Remove all other discounts" check box for optional discount (/forums/requests/remove-all-other-discounts-check-box-for-optional-discount) )]

(Posted 2 days ago)

Rezzy AI (Beta) » Loving Rezzy!

Thanks so much for sharing that feedback, Karen! 🥳 Great job setting up those FAQs and Directives. It takes some elbow grease, but they're critical to Rezzy's learning. Keep up the excellent…

(Posted 2 days ago)

Feature Requests » Custom Field should be able to apply to more than one property

[This topic has been merged with another topic ( Custom Field applying to multiple properties (/forums/requests/custom-field-applying-to-multiple-properties) ). All unique votes have also been merg…

(Posted 6 days ago)

Feature Requests » Custom Field applying to multiple properties

[Another topic was closed as a duplicate of this topic ( Custom Field should be able to apply to more than one property (/forums/requests/custom-field-should-be-able-to-apply-to-more-than-one-prope…

(Posted 6 days ago)

Feature Requests » Give Team Member access to Rezzy Tasks via portal

Hi Katie, We do plan to surface those tasks via portal, yes. Thanks for submitting this. We'll take your thoughts here into consideration once we're ready to get work on this feature underway!

(Posted 6 days ago)

Rezzy AI (Beta) » Upsells

Hi there, I see you'd posted this in the Feature Request forum: https://www.ownerrez.com/forums/requests/rezzy-upsells I did respond there, but wanted to share here as well. While we don'…

(Posted 6 days ago)

Feature Requests » Rezzy upsells

While we don't have plans for this at the moment, we're always open to suggestions!  Thanks for writing this up. Feel free to share with likeminded users who would be willing to vote for it as we…

(Posted 6 days ago)

Feature Requests » UK calendars and widgets need to respect Monday start to the week.

Ah, jeez. Yes, I see what you mean. Sorry about that, I was testing without rates visible on my widgets. We'll discuss this internally. For now, this request remains open for voting! Feel free to…

(Posted 7 days ago)

Feature Requests » UK calendars and widgets need to respect Monday start to the week.

Hey Piers C, Those calendar widgets should have a "Display Culture" setting available. While we don't have an option for English (UK), we do have English (Australia) which appears to display thos…

(Posted 7 days ago)

Feature Requests » when will Lake.com be setup?

Hi Jennifer, We're glad to hear that you're interested! New partnerships are always exciting. Lake.com is currently in private beta testing at this time. It's coming soon! Just not quite "the…

(Posted Oct 29, 2025 10:57 AM)

Feature Requests » Integration with Marriott Homes and Villas

We are happy to announce that we are now targeting Q1 (of 2026) to begin work on this integration, and we are cautiously optimistic that we will have an early alpha or beta release out by Q2. Our…

(Posted Oct 29, 2025 9:52 AM)

Feature Requests » Increasing the CSS limit for Hosted Website

Hi Evan, Thanks for this request! We've doubled the maximum allowed CSS length on hosted websites from 16,000 to 32,000 characters, giving you more flexibility when styling your site. 🙂

(Posted Oct 29, 2025 9:04 AM)

Feature Requests » Rezzy AI Widget

We do have plans for this, yes! Though, if I'm honest, it may be a while before we get there. There are a number of Rezzy enhancements in the works right now, and we've still got some heavy lifting t…

(Posted Oct 28, 2025 10:32 AM)