Experience the difference of "Elite".

Hostably

Joined April 2022
17 posts
Topic

General Help and Questions » How to send 2nd legal agreement post booking with check-in email?

I hope this can be a feature someday where we can automatically enforce two agreements. We do not want our rental agreements visible to the public during the booking process, where any vacation renta…

(Posted May 17, 2023 10:24 PM)

Blog » It’s Officially a Three-Peat as OwnerRez Is Awarded Elite Partner of Vrbo Once Again!

Any updates? 🥺

(Posted Apr 25, 2023 1:25 AM)

Blog » Integration with ChargeAutomation

I’ve started using it. The main thing it’s missing right now is the ability to map guest form responses in charge automation back to the OwnerRez custom fields. Charge Automation support said they ar…

(Posted Apr 24, 2023 10:07 PM)

Blog » It’s Officially a Three-Peat as OwnerRez Is Awarded Elite Partner of Vrbo Once Again!

Ok thanks for the update Ken!! That was our favorite feature, so we are looking forward to "a few weeks" from now when it is hopefully restored. :)

(Posted Mar 22, 2023 4:32 PM)

Blog » It’s Officially a Three-Peat as OwnerRez Is Awarded Elite Partner of Vrbo Once Again!

Congratulations! Any word on when we can sync reviews with Vrbo again?

(Posted Mar 20, 2023 2:51 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Looking forward to this new connectivity partner! Thanks OwnerRez!

(Posted Jan 1, 2023 5:32 PM)

Blog » About the Dec 26th Outage

@Angela R, yes did it very recently. There doesn't appear to be any issues or delayed re-syncing. I cannot guarantee the same results for anyone else, but the alternative is waiting for Airbnb to fix…

(Posted Dec 27, 2022 10:58 PM)

Blog » About the Dec 26th Outage

Not sure if this will help anyone else, but we got Airbnb working by disconnecting and reconnecting (several times) the API connection for properties that were invisible. Now they are working. ¯\_(ツ)…

(Posted Dec 27, 2022 10:34 PM)

Blog » About the Dec 26th Outage

As others also commented, we are also not able to see some of our Airbnb listings in incognito mode and guests are unable to book. They receive "unknown server errors" in the Airbnb app and get 404 m…

(Posted Dec 27, 2022 9:36 PM)

Blog » About the Dec 26th Outage

We lost several high-dollar booking opportunities. Many guests were confused during check-in/out as automated instructions were not sent, which could impact reviews. We spent a long time on the phone…

(Posted Dec 27, 2022 12:59 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

I’m so happy this is released! Many thanks to OwnerRez!

(Posted Aug 27, 2022 2:47 PM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

Trash comes different days of the week for different properties. The number of SMS triggers needed to send reminders the day before pickup is a logistical nightmare that could be easily solved by all…

(Posted May 16, 2022 2:47 PM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

We switched from Guesty. While the user interface for Guesty was easier to navigate, it was often buggy and support was nonexistent. If only OwnerRez had an app, then it would be the perfect setup.

(Posted May 16, 2022 2:45 PM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

Oh, makes sense. That is perfect!

(Posted May 5, 2022 2:48 PM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

Intriguing solution! How do you connect OwnerRez to clicksend? It looks like their integration is not yet launched.

(Posted May 4, 2022 1:06 AM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

Got the SMS feature for trash reminders. Is there an option for day-of-the-week reminders? We had this option with Guesty.

(Posted May 2, 2022 4:55 PM)

Feature Requests » Zapier Integration

I’m in my trial version of OR and the lack of Zapier integration may be a dealbreaker for me. It’s such a necessity to scale a PM business in 2022. What is the timeline on this vital integration?

(Posted Apr 25, 2022 11:03 AM)