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Lisa S

Joined June 2022
16 posts

Feature Requests » Cleaning Fee Spread evenly over nighty rate

Thanks! It didn’t work for me the first time because I had it set up as a management fee, but I named it ‘cleaning fee’ so Airbnb still read it as a cleaning fee. As soon as I edited the name to …

(Posted Oct 25, 2023 7:39 AM)

Feature Requests » Cleaning Fee Spread evenly over nighty rate

I tried making my cleaning fee a management fee and making it a rent line item, but Airbnb still shows I have a cleaning fee. Am I missing something? [EDIT] I found the issue - I can do it for di…

(Posted Oct 21, 2023 9:55 AM)

Feature Requests » App for Guest

I would actually prefer a simple guest portal link, so guests don’t have to go download a whole new app. Just one link with all their stay info, including access to the legal agreement & amenities li…

(Posted Oct 15, 2023 10:34 AM)

Feature Requests » trigger based on review submitted yes/no

Yes please! It’s so embarrassing when I forget to skip my review follow up message. I have thought this many times, thanks for reading my mind. 😄

(Posted Oct 15, 2023 10:31 AM)

Feature Requests » Conditional field codes for legal agreement?

Makes me wonder - I currently have 3 legal agreements. One for channel bookings, one for direct & one for pets. The booking agreements are exactly the same except for the payment clauses. Sounds like…

(Posted Oct 15, 2023 10:28 AM)

Feature Requests » Auto responder for Airbnb inquiries & requests

Hey folks, I’m looking for some clarification. Is it true that we can’t set up an auto responder for Airbnb inquiries & requests? I asked this question when I first onboarded and remember being told …

(Posted Sep 13, 2023 7:34 PM)

Feature Requests » Customize pages in booking guest flow!

I’m with you on this!! I’d also love to embed a little survey question on the thank you page (I use Airtable forms) asking guests their top reason for choosing our rental for their stay. (Eg. Quality…

(Posted May 18, 2023 11:00 AM)

General Help and Questions » Custom Booking Field shown in only some situations?

Hey folks, is there a way to set up a custom booking field to show up only on stays of more than 7 days?  I’m trying to streamline the way I handle houseplant care for longer stays. I always forg…

(Posted Apr 9, 2023 6:53 PM)

General Help and Questions » Detail Line Item Pivot + Number of Guests?

Thanks Ken. I’ll look forward to that.

(Posted Mar 6, 2023 10:26 AM)

General Help and Questions » Detail Line Item Pivot + Number of Guests?

Is it possible to include # of guests (adult, child, infant, pet) when I run the Detail Line Item Pivot report? This report suits my bookkeeping needs but I also want to track guest numbers and it’s …

(Posted Mar 4, 2023 11:15 AM)

Feature Requests » Autoresponder for Enquiries for other platforms (Airbnb, Booking.com, VRBO etc)

I’ve been trying to figure this out so I can send autoresponses on Airbnb inquiries overnight while I sleep, but I don’t see an option to choose my own email template when I go to set it up (see phot…

(Posted Jan 17, 2023 1:03 PM)

General Help and Questions » Get email subscribers in the booking process?

Thanks, I’ll try that. 👍🏼

(Posted Dec 8, 2022 2:31 PM)

General Help and Questions » Get email subscribers in the booking process?

Hey folks, is there a way to embed a link to my email subscription form in the booking process? It would be great for guests to have the opportunity to subscribe automatically during their booking, s…

(Posted Dec 5, 2022 11:58 AM)

Blog » OwnerRez Receives Multiple Accolades from Capterra

Congrats!! You’ve definitely earned the accolades. 🥳

(Posted Oct 24, 2022 12:00 PM)

Feature Requests » Discount code used once per guest

Could OR add a feature where a discount code can only be used once per guest? I’d like to start giving out a discount code for folks when they sign up to my email list, but each guest should only be …

(Posted Oct 14, 2022 9:30 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

THANK YOU!! Such a great feature. You all rock.

(Posted Aug 26, 2022 6:16 AM)