My experience has been better than I expected. Because I am not very computer savvy, I really appreciate their suggestions and links to where I need to go.
Anytime I have a question and contact OwnerRez I hear back from them very quickly. They always answer my question, but also make suggestions for things they notice on my site with them that could use some tweaking. I love that because I am with OwnerRez I am able to require accidental damage insurance for all bookings, regardless of where they originate from. Without OwnerRez I would not have been able to do that since Inhave only 2 vacation rentals.
I chose OwnerRez over all others due to the recommendations of members of the Inner Circle of vrmb.com - many of them professional vacation rental managers that had researched and/or used many other products.
There is nothing.in I don't like. It has done everything and much more than I expected.