OwnerRez is a superb PMS tool for your vacation rental business

Super satisfied. The only feedback I have for the OR team: I wish there is a "live" tech support for those times where we cannot wait for an email response.

Pros

Message Automation, Security Deposit, Travel Insurance and Damage Protection are the 4 big items I'm looking for to manage my rental, and OR had accomplished that.

Cons

GUI and workflow can be made better. Everything makes sense but sometimes it's hard to figure out where things are. A UI artist can make things way better.

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