OwnerRez
Channel Management » Channel Integrations » Booking.com
Updated 3 weeks ago

Booking.com Rates and Fees

The Booking.com channel integration is able to import most nightly rate settings and configurations from OwnerRez - but not quite all.

Configured in OwnerRez, and sent to Booking.com automatically

Nightly Rates, including minimum-night settings. OwnerRez displays all charges sent by Booking.com, but unfortunately, they appear as a single rate line.

Any discounts or surcharges configured in the Booking.com Extranet, including Booking.com's Genius Loyalty Program, mobile app, promotions (Length of Stay, Early bird, Last-minute), etc., are not listed separately; they are included in the rate displayed to guests.

Must be configured in Booking.com Extranet

Follow the instructions in the Booking.com Tasks section of our Booking.com Setup & Connecting support article.

Taxes

OwnerRez's Booking.com channel integration pushes the tax configuration you set up in OwnerRez, but are displayed as a combined tax on Booking.com. BDC bookings will display the correct tax configuration in OwnerRez.

Booking.com (BDC) provides automated tax calculation and remittance services for certain properties in the U.S. Learn more about that by reading Booking.com's Understanding tax remittance management in the US.

Additional Rate Plans

Each property in OwnerRez can sync with only one rate plan on Booking.com. However, Booking.com offers features that let you create additional plans based on others' plans. These are sometimes called "child" rate plans and are useful for the hotels that Booking.com was originally designed for.

OwnerRez is mainly for vacation rentals, which differ from standard bookings. Child plans from Booking.com don't align with OwnerRez rates and might cause issues if used. Booking.com’s additional plans for weekly, monthly, and nonrefundable rates can be set in OwnerRez but won't automatically follow rules like Booking Window or Lead Time. Unmapped or unconfigured BDC Rate Plans may still accept bookings.

We recommend that you review your Rate Plans in the Booking.com extranet to verify that there are no Rate Plans that are "% cheaper than Standard Rate." or "% higher than Standard Rate". If there are, we recommend deleting that Rate Plan to prevent any other BDC bookings from coming through that unmapped rate plan.

Resetting Rates

Are your Booking.com rates not displayed right? Fees aren't applied correctly? Even when users configure their rate plan setup right, Booking.com may make a change and suddenly your rate plan setup is no longer working as expected. OwnerRez recommends deleting any old rate plans on Booking.com.

Booking.com Fees/Commissions

While Booking.com (BDC) charges commissions on bookings generated by BDC, it does not charge commissions on local taxes and fees (where applicable), such as city tax.