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Updated 1 week ago

Airbnb Discounts

Our Channel Management feature is extremely powerful and can greatly simplify your channel advertising. Learn how it works by reading our Channel Management overview article. The most powerful part of our Channel Management is the Channel Integrations we have with certain channel partners like Airbnb.

OwnerRez Standard Discount Types are pre-configured discounts (including length of stay, early bird, last minute, or rate adjustment) applied to all direct bookings, and synced to your channel integration listings (e.g., Airbnb, Vrbo). 

Generally, the more complex a discount (Supplemental or Advanced Discounts), the less likely it is to be applied correctly. This article explains how to configure discounts for the Airbnb channel integration, which should be set up before connecting your property.

Discount Displays

With the exception of the New Listing 20% Off Discount, Weekly or Monthly discounts, or Strike-through Discounts, most discounts will be included or rolled into the nightly rates and are not displayed as a separate line item in Airbnb listings. 

Airbnb fully supports Length-of-stay (LOS) discounts; however, it handles and displays them to guests in a confusing manner. Airbnb will display length of stay discounts for 7 (weekly) and 28 (monthly) nights in the "Length of stay discounts" section for guests.

Users can learn more by reading Airbnb's Monthly Discounts document.

Configuration

You can create discounts in OwnerRez by navigating to Settings > Pricing > Discounts > + Create Discount. 

Airbnb supports all Standard Discounts.

Specific Discounts

Discount and Promotions Stacking

The rules and priorities for Airbnb Discount and Promotions Stacking are complex. Discounts can stack in OwnerRez and other channels, but Airbnb only applies one promotion per date. Check out this Airbnb graphic for more information.

Airbnb Discount and Promotions Stacking Rules & Priorities

Early Bird Discounts

For more information, see our Early Bird Discount support article.

Last-Minute Discounts

For more information, see our Last Minute Discounts support article.

Last-minute discounts are deducted from the nightly price but are not actively promoted on the Airbnb platform. 

Weekly/Monthly Rates

For more information, see our Length of Stay support article.

Strike-Through Discounts

Be sure to review the Airbnb Discount Restrictions section before you attempt to configure any discounts.

The only way to do this in OwnerRez is by configuring an Advanced Discount rule that must comply with the following restrictions:

If you have set up the Airbnb Strike-through discount as described above, but it's still not showing on Airbnb, there might be a couple of reasons at play. Regardless of your OwnerRez Airbnb Strike-through discount settings, Airbnb still does its own calculations to decide whether the Strike-through should or shouldn't be displayed.  Read more about how Airbnb makes that determination.

New Listing 20% Off Discount

Be sure to review the Airbnb Discount Restrictions section before you attempt to configure any discounts.

Attracting attention to a new Airbnb listing can be challenging. One way to gain traction is to offer the Airbnb New Listing 20% Off Promotion on your first three bookings. Canceled reservations are considered when assessing eligibility. The New Listing Discount aims to generate traffic to a listing, so canceled reservations count against the total of the first three bookings.

You can configure your eligible Airbnb New Listing 20% off discount directly in OwnerRez by navigating to Settings > Channel Management > Channel Integrations > your new Airbnb channel > and from the Actions dropdown > select New Listing Discount.

Configure your Airbnb New Listing 20% off discount in-app by navigating to Settings > API Integrations > your new Airbnb channel > and from the Actions dropdown > select New Listing Discount.

Non-refundable Rate Discount

A non-refundable option is a discount that allows Hosts to list their properties at two different price points (standard rate or a lower percentage non-refundable rate).

Users can navigate to their Airbnb channel integration  > Change > select the Offer non-refundable discount and enter the percentage non-refundable discount rate. The Cancellation Policy must be set to Strict 14 or lower for the Offer non-refundable discount to be visible.Airbnb Non-refundable Discount

Learn more by reading the Non-refundable Option on Airbnb.

Custom Promotion Restrictions

Be sure to review the Airbnb Discount Restrictions section before you attempt to configure any discounts.

Airbnb Custom Promotions are subject to the following requirements. The only way to do this in OwnerRez is by configuring an Advanced Discount rule that must comply with the following restrictions:

  • The listing must have at least 3 bookings, as well as at least 1 booking in the past 365 days
  • Only 50% of nights per month can be promoted
  • Dates must be unblocked at the time the promotion was activated
    • Dates also need to have been available for at least 28 days in order to be eligible for promotion
  • Custom promotions lock in pricing, so any price changes for the dates are not updated if there is a custom promotion.
  • Can only be created within 90 days
  • The price to which the promotion is added is the minimum of:
    • The median price from the past 60 days
AND
    • The highest booked price in the past 12 months
  • One night’s price must not be higher than the Host's highest booked price from the last year
  • If the chosen dates are ineligible for the Custom Promotion, the Host will get the error message "Unavailable Price"
  • Promotions and other discounts (Length of Stay, Last Minute) will not apply to weekly/monthly custom prices
  • The listing must not be a hotel
  • Users must not be in Hungary or China
  • This promotion will not be applied if the Host has regular, weekly, or monthly discounts in the listing
  • For the Host's visibility when adding a promotion, if a Host enters the custom promotion creation flow, the calendar will only show them eligible dates up to 90 days.

Note: If a Host doesn’t meet the requirements for a custom promotion, they won’t be able to see the button to add such a promotion, even if they have set it in the past.

For more information, see the Airbnb Help Centre articles.

Restrictions

Airbnb supports its own rule-based discount system. Due to Airbnb's rate engine's limitations, users should be aware that Airbnb does not necessarily interpret the discounts exactly as designed in OwnerRez. We recommend the following.

  • Users view their Airbnb listing to ensure that any discounts configured in OwnerRez are displayed correctly.
  • Do NOT configure discounts on both the Airbnb platform AND OwnerRez. Doing so may result in stacked discounts for guests. 

The following restrictions apply to Airbnb discounts.

  • Conditions
    • The following Conditions are not supported for any Airbnb Discounts.
      • Dates > Arrival Day of the Week
      • Dates > Arrival Day of the Month
      • Dates > Booked on Date
      • Dates > Booked on Day of the Week
      • Dates > Booked on Day of the Month
      • Dates > Booked on Month of the Year
      • Dates > Number of Nights > Less Than
    • The Dates > Number of Nights Condition is only supported for Length of Stay (LOS) discounts, NOT any other discount.
    • The Dates > Arrival Date and Dates > Departure Dates Conditions can be configured to form an applicable range for dates of stay but will not prevent bookings from overlapping the beginning or the end of the time range.
  • Percentages
    • Airbnb only supports integer percentages, so any discount will be rounded down to the closest percent.
    • Airbnb percentage discounts will always be a percent of rent. Percent of the subtotal (i.e. discounting other fees) is NOT supported.
  • Stacked Discounts

Airbnb Support Articles

Learn more about Airbnb discounts by reading the following support articles provided by Airbnb.