For over 25 years, PayPal has changed how people shop, sell, and send money. They make these activities simple, personalized, and secure. PayPal helps consumers and businesses in nearly 200 markets succeed in the global economy. OwnerRez's PayPal integration enables you to offer your guests a wider range of payment options, including PayPal, credit card, Venmo, and Zelle.
- Payment Methods
- PayPal Business Account
- Setup & Connecting
- Business Location Requirements
- Currencies
- Limitations
- FAQs
Payment Methods
OwnerRez's PayPal integration supports the following payment methods.
- PayPal, Venmo, and Pay Later
- Credit and debit card payments processed right on your site
- Coming soon, Apple Pay and Google Pay
- Local payment methods used around the world
- Funds are credited immediately into your PayPal business account while the payment processes
- Easy to add or upgrade in just a few steps
PayPal Business Account
OwnerRez's PayPal integration is limited to PayPal Business accounts only - generally, a regular personal PayPal account won't work.
We recommend that users convert their regular personal PayPal account into a PayPal business account. For more information, see PayPal's How do I upgrade or downgrade my PayPal account? Help Center article.
Converting a regular personal account into a PayPal business account can take several days and may require multiple attempts to succeed.
Setup & Connecting
After you've configured your PayPal Business Account, in OwnerRez, navigate to Settings > Financial > Payment Methods > + Connect a Payment Method > Third Party Payment Websites > PayPal.
Click Proceed to PayPal.Begin the PayPal connection process directly on PayPal. Once approved and enabled, you can start accepting payments with PayPal.
Once you are approved, ensure that you return to your PayPal Payment Method (Settings > Financial > Payment Methods > + Connect a Payment Method > Third Party Payment Websites > PayPal) to complete the following.
- Select your Properties
- Determine if you can offer the PayPal Payment Pay Later (default) option. Refer to the Pay Later section for more details.
- Click Save
Once completed, PayPal will be displayed in your Payment Methods area with an Enabled status.
Business Location Requirements
PayPal accepts businesses with a business address and bank location in the following locations.
Currencies
PayPal supports these credit cards and currencies.
Limitations
Payments
Unless Pay Later is eligible and configured, PayPal payments are limited to a single full payment made at the time of booking only.Pay Later
PayPal offers short-term, interest-free payments that allow guests to buy now and pay later, while hosts receive payment upfront. Pay Later is included with the standard guest PayPal Checkout. However, specific Pay Later offers differ by country. The PayPal Pay Later payment option is available in the following countries, using the following currencies.
- Australia Dollar (AU)
- France Euro (EUR)
- Germany Euro (EUR)
- Great Britain Pound (GBP)
- Italy Euro (EUR)
- Spain Euro (EUR)
- United States Dollar (USD)
Vrbo
Unlike most other payment processors supported by OwnerRez, PayPal's unique processing system prevents it from being used for newly created Vrbo channel-integrated bookings or automatic security deposit holds.
For more information, see the Financial Considerations section of our Vrbo Overview support article.
Other First Class Channels
Similar to the Vrbo limitation, because PayPal uses a unique processing system, it cannot be used for payments via other first-class channels that are expecting a more standard method of exchanging credit card numbers and associated information. In particular, PayPal cannot be used with our channel integration connections that allow you to collect payments directly from guests, including the following channel integrations.
- Avanti Florida Villas
- Crewdogs
- Glamping Hub
- Got2Go
- Houfy
- Hopper Homes
- Lake.com
- LocalOTA
- Whimstay
FAQs
Potential Errors
Connecting to PayPal Failed
Permission authorization with PayPal was not successful. Details:
(580022) Invalid request parameter: {0}
This error typically happens when the underlying account isn't able to be connected yet, for one of several reasons:
- It is a regular personal PayPal account
- It recently was a regular personal PayPal account, and you converted it to a business PayPal account. This can take a week or two for that to truly take effect even if the PayPal interface shows that it's "Business" right now.
- Other potential reasons, like account verification or a security issue on the PayPal side.
If your account is or was a personal PayPal account, request the change to a business account, then wait a week and try again. If that doesn't work, or wasn't applicable, call PayPal directly and ask why the account cannot be connected to third party apps.
How do I update my business name on customers' credit card statements?
For complete instructions, see PayPal's How do I update my business name on customers' credit card statements? Help Center article.
Can I void a transaction?
OwnerRez users should follow the instructions to process a Cancellation Within 24 Hours of Booking, but for a definitive answer about handling your payment processor, see PayPal's How do I issue a refund? instructions.