SMS Messaging is a powerful way to send information directly to your guests, bypassing channel and email messages, with automated templates and triggers. OwnerRez SMS Messaging is a premium feature that is not included in the regular OwnerRez monthly service fees and is invoiced monthly, as determined by the Pricing Calculator.
However, it's important to create clean and concise SMS messages so that you aren't billed a lot of money each month as OwnerRez fires out messages on your behalf. We bill you per segment, not per message, so it's important to know what a "segment" is.
Outgoing messages above the monthly allocation are charged per message segment. Fees will be assessed at the end of each billing cycle and charged to the credit card we have on file. Please see the what a message "segment" is FAQ to understand segments.
Note that the pricing may change at any time based on the rates our telecoms partner charges.
Use our Segment Calculator below to see the details of your message so that you know how special characters and emojis affect the overall length and segment count. Copy/paste your message into the box below, or start typing, and you'll see the calculator adjust as you type.