When it's needed, by channel

When you are connected to Airbnb or Vrbo via iCals, you will need to regularly use Channel Bridge to bring in information about your bookings and guests.

Once you're connected to the channels using our Channel Integrations, you will never need to use Channel Bridge again.

This chart explains exactly what you need to use Channel Bridge for iCal-connected vs channel integration connections.

Green - Use Channel Bridge

Red - No Need For Channel Bridge

iCal Connected

  Airbnb Vrbo
Bookings Channel Bridge needed to pull in guest information such as full name, email address, and charges. Channel Bridge needed to pull in guest information such as full name, email address, and charges.
Transactions Channel Bridge needed to pull in booking transactions. Channel Bridge needed to pull in booking transactions.
Reviews Not available. Not available.

Channel Integration Connected

  Airbnb Vrbo
Bookings No longer needed, bookings come in automatically via channel integration. No longer needed, bookings come in automatically via channel integration.
*NOTE: Channel Bridge may be run to update any bookings made before the channel integration Connection goes live.
Transactions No longer needed; transactions come in automatically via channel integration.
No longer needed; all transaction data is handled inside OwnerRez since the user is MOR (merchant of record).
Reviews No longer needed, reviews come in automatically via channel integration.

No longer needed; reviews come in automatically via channel integration.