Experience the difference of "Elite".

Chris L

Joined May 2017
201 posts
Topic

Feature Requests » Schlage Encode

A direct integration would be fantastic, but RemoteLock integrates with Schlage Encode, so the OP can easily do this by integrating OR with RemoteLock and then integrating RemoteLock with their Schla…

(Posted Oct 22, 2021 3:01 PM)

Feature Requests » Forward OwnerRez CRM SMS message to a cell phone

Stuff like this is why I haven't activated OR's SMS feature yet, despite being an early proponent of it and asking to be put in the beta. I think with as much as the OR system is maturing (including…

(Posted Oct 18, 2021 1:57 PM)

General Help and Questions » Trigger for a booking less than 1 week away

You should see my triggers. I have 31 of them to cover all of the potential combinations. :) I have two separate triggers for this: -Send Welcome Email 7 days before arrival IF RA is signed and…

(Posted Oct 18, 2021 1:45 PM)

General Help and Questions » Does AirBnB collect the payments?

No, Airbnb automatically takes care of payments. The payments are there; OR just doesn't know about them until you run Channel Bridge. I run Channel Bridge to pick up details the API doesn't transmit…

(Posted Oct 18, 2021 1:34 PM)

Feature Requests » Please add dynamic character counts in all listing fields

OMG, yes yes yes yes yes!!!

(Posted Oct 17, 2021 11:52 PM)

Feature Requests » Link to Charges and Transactions screen from the booking "List" view

As part of my month-end financials, I comb through each booking's Charges and Transactions screen to verify that everything is correct (especially when the "Owed" figure is not a zero balance). On t…

(Posted Oct 10, 2021 5:46 PM)

Feature Requests » API connections settings: make links to listings visible on mobile

Frequently, guests (who can’t read) message me through Airbnb or Vrbo asking about bringing pets to a property that isn’t pet friendly or if there are any steps at a property that is up a flight of s…

(Posted Oct 9, 2021 1:04 PM)

Feature Requests » Allow using custom fields in channel rules

I've taken the time to go through my Legal Agreements and insert Custom Fields where policies differ by property (e.g. I have a custom pet policy set up in each property that gets automatically merge…

(Posted Sep 12, 2021 5:08 PM)

General Help and Questions » Collecting and remitting taxes

An API link with Avalara would be amazing. There are some months where I've had copy/paste errors (mostly because the properties are listed in a different order on their site than in my OR tax report…

(Posted Sep 10, 2021 3:40 PM)

Blog » Request To Book mode & Offline Security Deposits for Airbnb, Copy Seasons Forward, Rate Excel Import, New Vrbo Amenities (Wifi!)

I just got a phone call from Airbnb with the same messaging as Syed ("I see you've put in your listing that you are collecting a security deposit, which is fine, but this must be done through the Res…

(Posted Sep 3, 2021 1:28 PM)

Feature Requests » An important configuration feature to support more revenue

As Chris Hynes said, it's definitely possible with the Mutual Blocking feature. I have two side-by-side 2-bedroom condos and rent them out separately as well as together as a combined unit. The Mutua…

(Posted Aug 9, 2021 6:06 PM)

General Help and Questions » How many OR users are integrated with QuickBooks?

I'm glad I haven't activated the QuickBooks integration yet after reading this. I think I'll hold off until some of these problems are addressed.

(Posted Jul 8, 2021 2:14 PM)

Feature Requests » A different email address for "inquiry is created" system alert

Great, thanks! Looks like changing my profile address didn't change the from: address on my theme, so all is good. That said, I will keep my vote for this feature request because I think some flexib…

(Posted Jun 21, 2021 3:31 PM)

Feature Requests » Automatically assign revenue from "virtual" combined parent listings to the child listings

I've had fantastic luck with purchasing two side-by-side condos and creating a "parent" listing where a single party can rent both sides as a combined unit--usually at a premium to the combined price…

(Posted Jun 21, 2021 12:39 PM)

Feature Requests » A different email address for "inquiry is created" system alert

I feel like I ran across something recently indicating I could do this (have my emails to guests come from a different address than my actual email address set up in OwnerRez) -- that way, I could se…

(Posted Jun 21, 2021 12:03 PM)

Feature Requests » Ribbon Enhancements...

#1 is even worse on mobile, where it shrinks the month to 15 days. It makes it difficult to see checkins/checkouts on the 15th.

(Posted Jun 20, 2021 2:29 PM)

Feature Requests » Ability to charge for additional services when guest completes POC and renter agreement.

I would use the heck out of this for Airbnb and pet fees.

(Posted Jun 20, 2021 2:28 PM)

General Help and Questions » Gift Cards Anyone?

This should probably be moved to the Feature Request forum and made into a feature request. I like the idea and would vote for it. Although I probably wouldn't sell gift cards, I might donate them…

(Posted Jun 20, 2021 2:27 PM)

Blog » Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation

Wow! Lots of changes and fixes! Question about the door code: I send the door code at 9am one week (7 days) before arrival. If I choose the option to set the door code 7 days before check-in, what…

(Posted Jun 20, 2021 2:22 PM)

General Help and Questions » Potential issue with AirBnB channel bridge

LOL...then why did you bring TripAdvisor up in the first place? :D

(Posted Jun 14, 2021 5:51 PM)