5.0 stars
Trey Swain
- Homeowner
- Vernon Oaks Savannah
- 1 property
-
Source:
Trustpilot
- July 29, 2026
By Trey Swain, Homeowner, 1 property
– written on
Trustpilot
5.0 stars
Adam Merzel
- Homeowner
- Big Dog Properties
- 1 property
-
Source:
Capterra
- July 22, 2026
By Adam Merzel, Homeowner, 1 property
– written on
Capterra
Great Software, Steep Learning Curve
Pros
OwnerRez is a comprehensive software that accomplishes every conceivable thing an STR owner might need. The built-in AI feature is also really good, and the customer service is also solid and responsive.
Cons
The learning curve is extremely, extremely steep to the point of being overwhelming. While I do think it's worth it in the end, I would estimate that it took 30-40 hours of concerted effort to just learn the software and get everything running the way it needed to run.
5.0 stars
Tammy Childers
- Homeowner
- Arizona River Retreats
- 2 properties
-
Source:
Trustpilot
- July 16, 2026
By Tammy Childers, Homeowner, 2 properties
– written on
Trustpilot
5.0 stars
Cari Castaneda
- Homeowner
- Southwind Islamorada
- 1 property
-
Source:
Capterra
- July 8, 2026
By Cari Castaneda, Homeowner, 1 property
– written on
Capterra
Take Control of Your Business
So far, I am very happy with the product. It's exciting to me to be able to manage my own business versus relying on one of the channels.
Pros
I appreciate the accessibility to an actual person, who's only agenda was to help me get started. The support team was very helpful and thorough in their explanations.
Cons
Working with a Mac, some of the buttons, like "back", "refresh", etc., don't work. I also found it a little cumbersome to figure out where different things were, but I understand it takes some time to become comfortable with the interface.