5.0 stars
By Carla Short, Homeowner, 1 property
– written on
Capterra
Great! Easy to sign up, great support system. Helpful page set up tutorials. Onboarding call in a very timely manner. Very courteous.
Alternatives considered: Bookingmood
Reason for choosing OwnerRez: The control provided to the owner of the property. The choice of full integration or calendar integration only.
Definitely 5 Stars! The system is streamlined, easy to use, very effective and a time saver. You have options and are not locked into only one choice. The support team is excellent and responds quickly.
I have not found any cons with the program. It was easy set up, great support on the website and follow up from OwnerRez.
5.0 stars
By Jill Hanson, Homeowner, 1 property
– written on
Capterra
I love OwnerRez! They stay up to date with the ever-changing industry trends and best practices, and ensure their user base stays updated as well.
Alternatives considered: Lodgify
Reason for choosing OwnerRez: I spoke to a couple other hosts and they highly recommended OwnerRez. I’m so glad I listened to them!
The support for new hosts on this software is awesome. The entire team has been super helpful! Most settings in the software are straightforward, but some of the settings are complicated/confusing to keep up with channel integrations like Airbnb. When I ran into issues, I took advantage of the free support webinar and they helped me within minutes.
No issues so far. I’ve been using owner Rez for two years now, and I started as a host doing direct bookings only. I only experienced one issue and in the end, it was not a software bug, but a problem with the way I set up my rates. Really happy with the quality of their product!!
5.0 stars
By Sandy Watkin, Homeowner, 1 property
– written on
Capterra
Great. OwnerRez always follows up if I have not replied to let them know that all is sorted. Great staff.
Helpful Staff, always accurate and concise with information. Love the screen shots as they are a time saver!
Unable to chat on the phone. I feel phone chat enables the area of concern to be fully understood and thus save time.
Once you set it up, it works beautifully.
Alternatives considered: Beyond and Hostfully Property Management Platform
Reason for choosing OwnerRez: Pricing, features and availability of a rental agreement
Once you set it up, it works beautifully. I love the integrations and it really helps me run my single str.
It is quite complicated at first and requires a fair amount of technical expertise.
5.0 stars
By Edward Marra, Homeowner, 1 property
– written on
Trustpilot