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I've recently read about third-party solutions that do this, but it would sure be nice to have in OR itself. Does the AB API support this, or are these other solutions using screen-scrapers?
Ideally…
(Posted Aug 21, 2020 12:45 PM)
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Aug 21, 2020 12:45 PM |
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I’m sure you already know I want to be in the early round of SMS testing, but just in case... ;)
(Posted Jul 23, 2020 12:27 PM)
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Jul 23, 2020 12:27 PM |
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No, I think it was just a coincidence that I got two bounces from Airbnb (for two separate guests) in a row. Other emails seem to have been going through and getting opened, so false alarm.
(Posted Jul 13, 2020 3:03 PM)
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Jul 13, 2020 3:03 PM |
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I add a 9% "Booking Service Fee." It's usually less than the ~12ish% that the OTAs charge. I would have made it 10%, but then it would have looked too obvious to the guest. ;) You add it as an automa…
(Posted Jul 13, 2020 3:38 AM)
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Jul 13, 2020 3:38 AM |
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I have it turned on but starting yesterday, it seems emails are now failing (I'm getting bounces, and my guests are telling me they haven't received the door code email). I need to do some testing to…
(Posted Jul 11, 2020 3:41 PM)
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Jul 11, 2020 3:41 PM |
General Help and Questions » OwnerRez App
With Airbnb channel messaging integration (and hopefully HomeAway--sorry, Vrbo--and others coming soon), I think the need for an app has increased greatly as I can foresee using OR in place of the na…
(Posted Jul 4, 2020 4:59 PM)
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Jul 4, 2020 4:59 PM |
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Yep—I’d love to see triggers for Airbnb messages. A lot of the stuff I email to the proxy now (checkout reminders and instructions, etc.) is better suited to the Airbnb message stream. Hope that’s co…
(Posted Jul 3, 2020 12:49 PM)
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Jul 3, 2020 12:49 PM |
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What’s the current status of integrating OR with Airbnb’s messaging system? Is this change accelerating those plans?
(Posted Jul 3, 2020 12:36 PM)
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Jul 3, 2020 12:36 PM |
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AFAIK, YouTube TV has the best interface. At least back when I was looking into things (year-and-a-half-ish ago), DirecTV Now (now rebranded AT&T TV NOW) had a better channel selection (and slightly …
(Posted Jun 10, 2020 5:01 PM)
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Jun 10, 2020 5:01 PM |
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Yes, that's true, but these are guests logging into their own Netflix accounts on my Smart TVs (and sometimes leaving them logged in when they leave, which I'm sure the following guests appreciate, L…
(Posted Jun 10, 2020 3:23 PM)
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Jun 10, 2020 3:23 PM |
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Ah, too bad the OR forum software doesn't support attachments--I took a screenshot. Hopefully this link works, though: https://imgur.com/a/X8IJi9o
Even if it is channel-managed, you should still be …
(Posted Jun 10, 2020 3:18 PM)
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Jun 10, 2020 3:18 PM |
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After integrating, the guest's contact info disappeared from the Vrbo dashboard, but it always shows up in the OR booking "Overview" and "Info" tabs.
I'm not 100% sure whether this is transmitted by…
(Posted Jun 10, 2020 3:11 PM)
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Jun 10, 2020 3:11 PM |
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I really don't see the value in those channel managers. I briefly looked into them when they had a vendor booth at a past HomeAway Partner Summit, because they talked about being able to list me on B…
(Posted Jun 10, 2020 3:03 PM)
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Jun 10, 2020 3:03 PM |
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I suspect my market is similar to @BlueMtnCabins'. Our market is pretty much 40% retirees, 40% families, and 20% other (some younger couples or younger/middle-aged groups of friends). So most of our …
(Posted Jun 10, 2020 1:54 PM)
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Jun 10, 2020 1:54 PM |
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I've been hesitant to switch away from standard cable because our market sees a high number of retirees and there's a technological barrier to using streaming apps. Not to mention that they all want …
(Posted Jun 4, 2020 12:04 AM)
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Jun 4, 2020 12:04 AM |
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Congratulations are very well deserved by your awesome team!
(Posted Jun 1, 2020 10:04 PM)
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Jun 1, 2020 10:04 PM |
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Just to update, it was indeed a bug, and it was resolved very quickly--within a couple of hours of contacting them, so kudos to their support and their dev team.
I've just switched over from PriceLa…
(Posted May 19, 2020 8:31 PM)
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May 19, 2020 8:31 PM |
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Yes, that’s fine. I did already reach out to them through their intercom chat function, but feel free to share my info.
(Posted May 13, 2020 8:18 PM)
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May 13, 2020 8:18 PM |
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Hm. You know me. I'm always intrigued by anything that involves AI and better automation. :) And I like the transparency and direct comparison to actual comparable properties; that's something that I…
(Posted May 13, 2020 6:38 PM)
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May 13, 2020 6:38 PM |
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FWIW, I've talked with HomeAway Integrated Partner Support about this. I said that the HomeAway app correctly shows guest messages at the top of my inbox, but when I log into the website, I have 2 pa…
(Posted May 13, 2020 6:32 PM)
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May 13, 2020 6:32 PM |
