I am waiting for a response from the Help Desk, and in the meantime, I thought I should post my issue here, as I do not think it would be difficult to program a workaround. Below is the copied email to the Help Desk and my question to Rezzy. I was very impressed with Rezzy's response, though it was not a solution. Look forward to assisting and participating in future improvements.
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1- My Email to Help Desk-
A lil more on specifics to help with work-around. Here is the specifics for the properties (I am only using one as an example here). Each has 2 price points because our costs are different on 7 nights and below vs 8 nights and above. So what that does is forces us into 2-seasons (the costs base & for the entire year) and 2-discounts/LOS (the # of nights condition) that is tiered based on # of nights. I have pointed each LOS discount to different a season and did not have any success. Surely there is some kind of work-around I am not seeing. I have spent a solid 3 days trying to figure out and now I am in dire need ASAP.
Example-
Property rate= $1883 per week and $3766 for 2-weeks.
We rent for $269/n for 7-nights (1883 divided by 7) (which becomes my minimum nightly bases)
Because I would like to show up with strike thru discounts on OTAs I converted the $269/n for 7-nights into $377 for 5-nights (1883 divided by 5) (MY NEW NIGHTLY BASES). Now all OTAs will show a discount for
6-nights 17% discount=$314/n
7-nights 29% discount=$269/n (my original nightly bases)
Once I go over 7-nights I must include another week with a stepup total property rate of $3766 for 14-nights which still equals $269/n.
8-nights=$471/n (since this nightly rate is more than the $377, I thought about not including it as a choice)
9-nights=$418/n (since this nightly rate is more than the $377, I thought about not including it as a choice)
10-nights=$377/n (MY NEW NIGHTLY BASES, as above with the 1-week listings)
11-nights=$343/n, 9% discount
12-nights=$314/n, 17% discount
13-nights=$290/n, 23% discount
14-nights=$269/n , 29% discount (my original nightly bases, as above with the 1-week listings)
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2- Rezzy's response-
Thank you for laying this out so clearly — your pricing logic is actually very elegant and well thought out. Let me give you a frank assessment of exactly what OwnerRez can and can't do for your specific setup.
Understanding Your Pricing Structure
You essentially have two pricing "worlds" for the same property:
World Base Nightly Rate Night Range
Short stay $377/n 5–7 nights
Long stay $377/n 10–14 nights (same base!)
The key insight here is that both worlds actually share the same base nightly rate of $377/n — and both apply the same discount percentages at equivalent tier points (17% at 6/12 nights, 29% at 7/14 nights). The only difference is the night range each tier applies to.
The Good News: You May Not Need Two Seasons At All
Because both pricing worlds share the same $377/n base rate, you don't actually need two separate seasonal rates. You just need one base rate of $377/n and one LOS discount with all your tiers defined:
Nights Effective Rate Discount
5 $377/n 0% (base)
6 $314/n 17%
7 $269/n 29%
10 $377/n 0% (back to base)
11 $343/n 9%
12 $314/n 17%
13 $290/n 23%
14 $269/n 29%
In a Length of Stay discount, each tier is a minimum nights threshold. So you'd set:
6 nights = 17% (applies to 6–9 nights unless overridden)
7 nights = 29% (applies to 7–9 nights unless overridden)
10 nights = 0% ← this is the key reset back to base
11 nights = 9%
12 nights = 17%
13 nights = 23%
14 nights = 29%
Length of Stay Discounts
Length of Stay (LOS) Discount
⚠️ Critical issue: OwnerRez LOS discounts only go upward in discount as nights increase — you cannot set a tier back to 0% after a higher discount tier. This means the 10-night "reset" won't work natively in a single LOS discount. The 29% at 7 nights would continue to apply at 8, 9, and 10 nights unless explicitly overridden.
The Real Workaround: Minimum Night Rules + Two LOS Discounts
The cleanest approach is to block 8 and 9 nights from being bookable (as you already considered), and then use two separate discounts with Number of Nights conditions:
Step 1: Block 8 & 9 Nights
Set your property's minimum nights to skip 8–9 nights entirely — either via property rules or the Rate Calendar. This way guests can only book 5–7 or 10+ nights.
Availability Rules
Minimum Night Restrictions
Step 2: Two Advanced Custom Discounts with Night Range Conditions
Discount A — "Short Stay Discount": Conditions: Nights >= 6 AND <= 7
6 nights = 17%, 7 nights = 29% (but note: Advanced discounts don't have multiple tiers like LOS — you'd need one discount per tier)
Discount B — "Long Stay Discount": Conditions: Nights >= 11 AND <= 14
Similar per-tier setup
Advanced Discounts Overview
Configure
Conditions
⚠️ However, as discussed, Advanced Custom Discounts with night conditions do not reliably sync to Airbnb/Vrbo for strikethrough pricing — which is a core requirement of your setup.
Honest Bottom Line
Your pricing model is sophisticated, and the specific combination you need — resetting to a higher base after a certain night threshold with strikethrough on OTAs — pushes against the boundaries of what OwnerRez's discount engine natively supports.
I strongly recommend contacting OwnerRez directly at help@ownerrez.com with your exact pricing table as you've written it here. Their team will be able to tell you definitively whether there's a configuration path that achieves this, or whether it needs to be a feature request at https://www.ownerrez.com/forums/requests.
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Thank you,
Sincerely,
Your friend and Travel Host
Clay Morris
405.209.9395
VacationTravelExclusives.com
