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Be aware that a "check the box" style of form has no legal standing in court, whereas our e-signed rental agreements do comply with the Federal requirements to be accepted as a legally valid and bind…
(Posted Mar 1, 2022 11:17 AM)
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Mar 1, 2022 11:17 AM |
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Yes, this was a known bug, that actually was fixed earlier today. I just checked your Airbnb listing linked above, and it is now correctly showing 1.5 baths.
(Posted Feb 28, 2022 9:40 PM)
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Feb 28, 2022 9:40 PM |
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Unfortunately, at present, no, this is not possible. If you are using tags to denote when optional add-ons have or have not been purchased, then you can use those as criteria on your triggers to sen…
(Posted Feb 28, 2022 9:20 PM)
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Feb 28, 2022 9:20 PM |
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Not really, because it's not necessary here - OwnerRez already offers an open API, that anyone can use to connect to us:
https://www.ownerrez.com/support/articles/api-overview https://www.ownerre…
(Posted Feb 26, 2022 12:41 AM)
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Feb 26, 2022 12:41 AM |
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It should do all the past eligible reviews, which may not be all of them. If you think it is working incorrectly, please write in to the Helpdesk with a list of the reviews that should be going up t…
(Posted Feb 26, 2022 12:28 AM)
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Feb 26, 2022 12:28 AM |
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Yes, that's true, it wouldn't be discoverable and bookable by anyone other than the recipient of the quote.
You are correct that the only way to accomplish exactly what you describe, is have no r…
(Posted Feb 24, 2022 11:34 AM)
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Feb 24, 2022 11:34 AM |
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Not specifically. However, you can manually create a custom quote that violates the gap rules, and it'll be bookable.
(Posted Feb 23, 2022 9:52 PM)
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Feb 23, 2022 9:52 PM |
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That sounds like a good idea, but, what if you are in a small country and most of your guests come from somewhere else? E.g. Luxembourg or Monaco? It wouldn't do any good to put your country at the…
(Posted Feb 21, 2022 9:20 AM)
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Feb 21, 2022 9:20 AM |
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I know both Safely and Checkin do provide these services as part of their packages.
https://www.ownerrez.com/support/articles/other-integrations-overview
(Posted Feb 3, 2022 4:59 PM)
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Feb 3, 2022 4:59 PM |
General Help and Questions » Cleaners
This is a very old thread... Since it was originally written, we've decided not to add any additional cleaning features to OwnerRez. That's because we have several partners that do a really first-cl…
(Posted Jan 9, 2022 9:20 PM)
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Jan 9, 2022 9:20 PM |
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would be excellent if they could put a flag on the listings that says allowed to take deposits
There actually is such a flag, but it's internal only and visible just to Airbnb staff. One of the …
(Posted Jan 6, 2022 1:02 PM)
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Jan 6, 2022 1:02 PM |
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Here's what we've found to be helpful:
https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#offline-secdep-complaints
(Posted Jan 6, 2022 12:37 PM)
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Jan 6, 2022 12:37 PM |
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I don't think it's likely that this will be changed in the near future, but as pointed out previously, you can always re-enable to property to get whatever data you need. It's not deleted, just hidd…
(Posted Dec 18, 2021 6:51 PM)
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Dec 18, 2021 6:51 PM |
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Well, I doubt we're going to do *that* exactly, but I do see your point - we could change it to something else, as you say, like alerts@ownerreservations.com .
Let's see how many other clients think…
(Posted Dec 18, 2021 2:18 PM)
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Dec 18, 2021 2:18 PM |
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It doesn't work yet - they announced it too soon. Give us some time, hopefully it'll be ready in the near future.
(Posted Dec 15, 2021 6:55 PM)
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Dec 15, 2021 6:55 PM |
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Yes, the integration with Safely is now active and available for use!
https://www.ownerrez.com/support/articles/safely
(Posted Dec 15, 2021 5:27 PM)
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Dec 15, 2021 5:27 PM |
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Unfortunately, at present there is not, because Vrbo doesn't yet support integration into their internal messaging system. We're working with them on making this possible, hopefully it'll be availab…
(Posted Dec 15, 2021 10:26 AM)
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Dec 15, 2021 10:26 AM |
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This is most likely caused by attempting to make the connection before first configuring your property data in OwnerRez, or importing it using this tool:
https://www.ownerrez.com/support/articles/…
(Posted Dec 15, 2021 10:09 AM)
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Dec 15, 2021 10:09 AM |
General Help and Questions » Cleaning Date
This is a very old thread, and a lot has changed since it was last updated... Most importantly, we've decided not to add any more cleaning tracking features to OwnerRez. This is because we now partn…
(Posted Dec 14, 2021 10:15 AM)
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Dec 14, 2021 10:15 AM |
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I'm seeing some Vrbo error messages I've not seen before. I'd recommend reaching out to their IPM tech support team to figure out what's going on and get your account unlocked. Then, write in to our…
(Posted Dec 7, 2021 4:32 PM)
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Dec 7, 2021 4:32 PM |
