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I would strongly suggest doing a virus scan immediately - that suggests that there is a malware operating on your computer, and in your browser in particular, that is "hijacking" otherwise valid link…
(Posted Dec 2, 2021 1:51 PM)
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Dec 2, 2021 1:51 PM |
General Help and Questions » Mobile format
Are you referring to system alerts or system messages. ie. emails from OR to you; or, emails from you to the guest? Both should be displayed reasonably on mobile browsers; we've recently been workin…
(Posted Dec 2, 2021 1:28 PM)
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Dec 2, 2021 1:28 PM |
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I'm afraid there are no plans to integrate with Stripe Identity in the foreseeable future.
(Posted Dec 2, 2021 11:29 AM)
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Dec 2, 2021 11:29 AM |
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Not sure exactly what you mean? You can use Tags in Triggers, to control which message templates are sent out. It's a bit unclear how we'd use Tags in the actual messages - there can be any number …
(Posted Dec 1, 2021 3:06 PM)
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Dec 1, 2021 3:06 PM |
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Yes, that makes sense, and should be doable, though as always I don't have an ETA.
(Posted Nov 30, 2021 5:45 PM)
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Nov 30, 2021 5:45 PM |
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SuperHog is a relatively new integration, but we have a discussion of its features and advantages here:
https://www.ownerrez.com/blog/integration-with-superhog
Perhaps other clients can discuss…
(Posted Nov 30, 2021 1:55 PM)
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Nov 30, 2021 1:55 PM |
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At present no, and I don't think that's likely in the near future. Speaking personally, I don't believe I've ever encountered such a system that accomplished anything more than infuriating me with i…
(Posted Nov 29, 2021 4:04 PM)
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Nov 29, 2021 4:04 PM |
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Basically you're asking for a custom OwnerRez app, which is a very large project that certainly won't happen anytime soon.
However, since OwnerRez exports data using the iCal Internet calendar stand…
(Posted Nov 29, 2021 2:46 PM)
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Nov 29, 2021 2:46 PM |
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When you ask to join their property share, that automatically appears in their control panel to approve, so they should be aware that you are wanting to join.
(Posted Nov 27, 2021 12:27 PM)
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Nov 27, 2021 12:27 PM |
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That's taken care of automatically by OwnerRez once everything is fully configured.
(Posted Nov 22, 2021 3:34 PM)
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Nov 22, 2021 3:34 PM |
General Help and Questions » Access to CRM
You can grant them a Portal Access account:
https://www.ownerrez.com/support/articles/portal-access
However, you'll likely have to grant them Admin access in order to fully communicate with all…
(Posted Nov 22, 2021 11:47 AM)
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Nov 22, 2021 11:47 AM |
General Help and Questions » API & VRBO
I understand your concern about Vrbo needing a 10% "commission" for offline bookings once you are integrated to their API.
Let me emphasize: this DOES NOT apply, in any way, to bookings that have …
(Posted Nov 20, 2021 1:30 PM)
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Nov 20, 2021 1:30 PM |
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Expenses can also group by property if you have the Group By Property setting turned on. And, under Expenses, each property will group its expenses together with a total.
(Posted Nov 18, 2021 12:53 PM)
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Nov 18, 2021 12:53 PM |
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Alas, no - Vrbo keeps pushing that back. :-(
(Posted Nov 15, 2021 2:56 PM)
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Nov 15, 2021 2:56 PM |
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If you are manually creating the quote in your OwnerRez control panel, rules don't matter - you can break your own rules, and any quote you manually create is automatically valid.
(Posted Nov 15, 2021 11:23 AM)
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Nov 15, 2021 11:23 AM |
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That would require a dedicated app, so, no, not in the near future.
We do intend to implement push notifications from our Progressive Web App in the near future. [ WebApp Notifications on Apple/A…
(Posted Nov 15, 2021 11:14 AM)
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Nov 15, 2021 11:14 AM |
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This is never an OwnerRez issues, despite what Airbnb may say. The only effect OwnerRez can have is, if some of your amenities are missing, that can certainly affect your visibility on Airbnb, and m…
(Posted Nov 15, 2021 10:51 AM)
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Nov 15, 2021 10:51 AM |
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Yup, not Airbnb - those are copyrighted by Airbnb, and Vrbo doesn't want to get sued.
(Posted Nov 14, 2021 11:03 PM)
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Nov 14, 2021 11:03 PM |
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Yes, that happens sometimes. It's easy to fix, if you know for sure that the booking is in fact cancelled but OwnerRez just doesn't know that yet - simply cancel it manually in OwnerRez and then imp…
(Posted Nov 12, 2021 3:06 PM)
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Nov 12, 2021 3:06 PM |
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Not sure exactly what you mean here - are you wanting a link on the main menu to your website? What if you have several?
Or, just to the Hosted Website area? But, what if you aren't using that - s…
(Posted Nov 10, 2021 4:53 PM)
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Nov 10, 2021 4:53 PM |
