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Please write in to the Helpdesk with specifics as to the blocks that are having problems, and we'll investigate what's going on.
(Posted Aug 9, 2021 1:53 PM)
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Aug 9, 2021 1:53 PM |
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No, that shouldn't be the problem - Vrbo allows only 5 calendars *per property*, but you shouldn't need more than one per each property.
(Posted Aug 6, 2021 3:14 PM)
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Aug 6, 2021 3:14 PM |
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Yes, that's correct - one iCal link can only contain the data for one property.
(Posted Aug 6, 2021 2:20 PM)
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Aug 6, 2021 2:20 PM |
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You'd normally need one iCal import from Vrbo into OwnerRez, and then one iCal export from OwnerRez back into Vrbo. So that should be fine:
https://www.ownerrez.com/support/articles/channel-manag…
(Posted Aug 5, 2021 2:39 PM)
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Aug 5, 2021 2:39 PM |
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Here's information about our Damage Protection program:
https://www.ownerrez.com/support/articles/damage-protection-overview
The DP program covers the cost of damage and repairs, but not lost r…
(Posted Aug 3, 2021 1:52 PM)
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Aug 3, 2021 1:52 PM |
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You can forward voice calls made to your SMS number, to another phone number, yes.
You cannot forward SMS messages though.
(Posted Aug 2, 2021 11:06 AM)
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Aug 2, 2021 11:06 AM |
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We do plan to add additional capabilities to the owners portal over time.
(Posted Aug 2, 2021 9:56 AM)
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Aug 2, 2021 9:56 AM |
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Actually, one of the Vrbo API requirements is specifically to have your own credit card payment processor - with the API, Vrbo does not handle guest payments.
https://www.ownerrez.com/support/arti…
(Posted Jul 29, 2021 10:51 AM)
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Jul 29, 2021 10:51 AM |
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At present, unfortunately, no, we don't have any automated "standby" notification capability.
(Posted Jul 28, 2021 2:00 PM)
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Jul 28, 2021 2:00 PM |
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Yes, that would do it - importing rates from a channel creates Spot Rates.
(Posted Jul 27, 2021 1:24 PM)
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Jul 27, 2021 1:24 PM |
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Formatting and custom fields is a very complex and challenging issue because of all the invisible coding going on behind the scenes - depending on the type of field, there may be embedded HTML in it,…
(Posted Jul 27, 2021 1:22 PM)
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Jul 27, 2021 1:22 PM |
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There are several overlapping rate systems in OwnerRez that are used for different purposes, and which can cause confusion if you don't know what you're looking at. This video may help explain:
h…
(Posted Jul 26, 2021 5:29 PM)
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Jul 26, 2021 5:29 PM |
Developer Community » CSS help
Have you taken a look at this page?
https://www.ownerrez.com/support/articles/hosted-website-css-magic
If you have more specific questions, please write in to the Helpdesk with a detailed descr…
(Posted Jul 24, 2021 1:28 PM)
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Jul 24, 2021 1:28 PM |
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Please write in to the Helpdesk so we can take a look - normally, you can pick those up using Channel Bridge for past bookings, and they come in automatically for newly-created ones.
(Posted Jul 19, 2021 7:02 PM)
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Jul 19, 2021 7:02 PM |
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[quote=Tarki]It'd be great if we could define the gap length between bookings and minimum nights for this gap. I'd like to be able to have 2-night bookings for 3-night gaps. [/quote]
But, you alre…
(Posted Jul 16, 2021 3:26 PM)
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Jul 16, 2021 3:26 PM |
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We've decided not to include or add any further housekeeping-scheduling features in the foreseeable future. It turns out there's a lot of complexity there, and we have solid integrations with partne…
(Posted Jul 16, 2021 10:16 AM)
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Jul 16, 2021 10:16 AM |
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I wouldn't anticipate this new feature in the new future. Maybe next year.
(Posted Jul 15, 2021 9:57 PM)
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Jul 15, 2021 9:57 PM |
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Most likely, you can create an email template and trigger using our Field Codes to contain the required information, and automatically send the email to a specific email address.
https://www.owner…
(Posted Jul 15, 2021 11:20 AM)
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Jul 15, 2021 11:20 AM |
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Yes, that's normal, because Airbnb doesn't automatically send us payment information. You have to collect that from time to time using Channel Bridge:
https://www.ownerrez.com/support/articles/ch…
(Posted Jul 15, 2021 11:19 AM)
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Jul 15, 2021 11:19 AM |
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I think you're looking for this?
https://www.ownerrez.com/support/articles/discount-codes
(Posted Jul 14, 2021 2:23 PM)
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Jul 14, 2021 2:23 PM |
