Experience the difference of "Elite".

Ken T

OwnerRez Team Member
Joined August 2019
1619 posts
Topic

Feature Requests » DESCRIPTION "views"

Not a bad idea. I take it you've seen this table discussing what's what? https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-differences

(Posted Feb 27, 2020 2:05 PM)

Feature Requests » Owner Agreement and Contracts

We're wanting to add considerably more functionality to the rental agreements, as well as to the PM module, so this might be something to add as part of those upgrades.

(Posted Feb 27, 2020 12:54 PM)

General Help and Questions » PM - How to send owner statement to two owners?

We've been discussing this and trying to see if there's a fairly easy way to add this ability, so we could just get it done and out there.

(Posted Feb 27, 2020 12:44 PM)

General Help and Questions » Surcharges bundled into the "rent" charges line on quotes

No, no update on this yet, but I don't think they would generally see a % increase for a season.

(Posted Feb 27, 2020 12:43 PM)

Feature Requests » Preserve nightly rate applied from OwnerREz on a per-booking basis

Thanks for the suggestion, we'll take a look into it in future improvements to the Rate Calendar.

(Posted Feb 27, 2020 12:42 PM)

General Help and Questions » Requesting Credit Card for Payment/Security Deposit

Hi Beth, You're misunderstanding the message. Requesting the guest's credit card this way, will do exactly what you want - it'll store their information for future use, and then when the scheduled …

(Posted Feb 27, 2020 12:40 PM)

General Help and Questions » Housekeeping Scheduling

For a while now, we've been talking about a Housekeeping module for OwnerRez. Well... we're still talking about it. But we do have one initial feature that may be useful to many of you: a way to sc…

(Posted Feb 14, 2020 12:43 PM)

General Help and Questions » No way to remove defunct Custom Sources?

Nope. Oops. :-0 We've made a note of that to get it looked into.

(Posted Feb 11, 2020 4:37 PM)

General Help and Questions » Email Templates - text?

Unfortunately no it has not - but I don't think it was ever due out in 2012. It was hoped for last year, but the Airbnb API integration got priority. We're hoping to have it this year.

(Posted Feb 11, 2020 4:34 PM)

General Help and Questions » Switching from one channel manager to OwnerRez Question

Actually, we have a special tool that can import the listing data from any Airbnb or VRBO listing, without having to log in to the channel: https://www.ownerrez.com/support/articles/listing-content-…

(Posted Feb 11, 2020 4:32 PM)

General Help and Questions » Airbnb channel integration

You can do an overall escalator for all rates pushed to the entire channel. So your Airbnb rates would be, say, 15% higher than your regular rates in OwnerRez. The discount would be calculated inde…

(Posted Feb 6, 2020 3:15 PM)

General Help and Questions » Ownerrez and Houfy Calendar issues

I take it you've followed our instructions here? https://www.ownerrez.com/support/articles/channel-management-calendar-import-export-houfy If it still isn't working correctly, please take screensho…

(Posted Feb 1, 2020 2:06 PM)

General Help and Questions » Help Using Widgets

Actually, under certain circumstances, you *can* put a widget on your Facebook page: https://www.ownerrez.com/support/articles/facebook-widgets

(Posted Feb 1, 2020 2:05 PM)

General Help and Questions » Setting up new properties when Integrated

Just to clear this up - 1. If you are using an API connection, then yes, all property listing data is pushed from OwnerRez to the channel, overwriting whatever may already be there. If you want to…

(Posted Feb 1, 2020 1:51 PM)

Blog » OwnerRez Happy Hour Hangout in Orlando!

Last November, we had our first OwnerRez Happy Hour Hangout in Scottsdale, AZ (https://www.ownerrez.com/blog/ownerrez-happy-hour-hangout-in-scottsdale-az) , alongside the VRBO Partner Summit. It w…

(Posted Jan 28, 2020 11:17 AM)

Feature Requests » Request - support custom fields in subject line of emails

We do support booking dates as field codes, and also custom fields in email subject lines, those are used regularly. Can you send in a helpdesk request so we can take a look at exactly what you are …

(Posted Jan 27, 2020 1:35 PM)

General Help and Questions » Airbnb channel integration

I don't think this will work exactly the way you want. According to our documentation: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#d…

(Posted Jan 27, 2020 1:34 PM)

General Help and Questions » Updated phone information

You can change this in your Profile. That's in the dropdown-arrow menu in the upper right corner of the OR screen. It should be automatically used throughout OwnerRez if you are using the field code…

(Posted Jan 27, 2020 1:32 PM)

General Help and Questions » Turning off rental agreements

The purpose of making them enter their name, is so they can't later claim, "Hey, it was just a checkbox, nobody ever reads those." They have to actually manually type their name in, and we record th…

(Posted Jan 27, 2020 1:29 PM)

General Help and Questions » If I don't have Channel Bridge, my descriptions won't "push?"

Don't be too hasty... read this first: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#book-now

(Posted Jan 25, 2020 12:49 PM)