Richie C

Joined May 2025
8 posts
Topic

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

There were significant internet outages around the country yesterday. A potential customer called me direct because they were seeing my calendar blocked off on either a different channel or my direct…

(Posted 3 days ago)

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

Could you keep us updated on the results of your support ticket? It does indeed sound related.

(Posted 4 days ago)

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

I don't currently add a cleaning fee, I never have. I know I should, but in my situation I have chosen not to.

(Posted 4 days ago)

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

Thanks for the update. If Airbnb is neglecting to show the breakdown, I will provide the guest an invoice/booking confirmation printed from OwnerRez showing the breakdown, given to them on arrival or…

(Posted 4 days ago)

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

I am thinking of trying the same approach as you mentioned about adding a Surcharge of 15.5% (or 18.?? % which some are saying is a more accurate calculation) instead of a "Rate Adjustment" to my Air…

(Posted 5 days ago)

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

I too believe what you are recommending is necessary.  The customer needs to be able to see the cost of using the Airbnb service as opposed to booking direct.

(Posted 7 days ago)

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

I do not agree at all with this change Airbnb is making.  Sure we can do a channel rate adjustment of 15.5 % to our Airbnb pricing to recoup our fees, but I believe the customer needs to know the "ad…

(Posted 7 days ago)

General Help and Questions » Forced Changed: "Simplifying Airbnb service fees"

I agree with you. I do not agree at all with this change Airbnb is making.  Sure we can do a channel rate adjustment of 15.5 % to our Airbnb pricing to recoup our fees, but I believe the customer nee…

(Posted 7 days ago)