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A Guide to Build a Checklist for Your Airbnb Guest Checkout

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A Guide to Build a Checklist for Your Airbnb Guest Checkout

laundry hamper

A smooth Airbnb checkout is key for guest satisfaction with clear checkout instructions on settings, security, and cleanup. OwnerRez can help streamline this process.

In today's fast-paced travel world, one of the foremost concerns of Airbnb hosts is ensuring their guests have a memorable yet hassle-free experience. An essential aspect of this experience is the checkout process. When guests conclude their stay, how they depart can set the tone for their overall impression, influencing their reviews and, ultimately, a host's reputation. By prioritizing clear, concise, and proactive Airbnb checkout instructions, hosts not only make the departure simpler for guests but also enhance their overall experience, ensuring guest satisfaction. This article aims to offer hosts a definitive checklist for crafting those perfect checkout instructions. If you're an Airbnb host looking to reduce confusion and simplify the checkout process, you're in the right place. Dive deeper to understand the essentials of a seamless Airbnb checkout process.

The Checkout Challenge Faced by Hosts

clothesline over the water

Airbnb hosts are no strangers to the challenges posed by unclear checkout instructions. From a guest's uncertainty regarding key return procedures to ambiguity around the tidying up expectations, these misunderstandings often result in avoidable confusion. Unfortunately, the repercussions of such miscommunications extend beyond mere inconveniences. A host's guest reviews and overall property ratings are directly influenced by the departure experience. A single misstep in the checkout phase can lead to unsatisfactory reviews, diminishing a listing's appeal to potential future guests.

For hosts to navigate this aspect effectively, there is a pressing need for checkout instructions that leave no room for doubt. OwnerRez advocates for instructions that are not only clear and concise but also proactive. By anticipating potential guest queries and addressing them in advance, hosts can ensure a frictionless transition.

Airbnb Host Checkout List Template

Providing a pleasant guest experience requires clear expectations and easy-to-follow procedures. Here's a concise yet comprehensive checkout list of checkout procedures for Airbnb hosts to ensure a smooth transition between guests:

Checkout Time: Please ensure you check out by [specified time] to give us enough time to prepare for the next guest.


  • If using a traditional key: Please return keys to the designated spot or lockbox.
  • For properties with a keypad or smart lock: Ensure the front door is securely locked upon exit.

Linens & Towels:

  • Place used towels in the designated laundry basket or area.
  • Leave bed linens as they are; no need to strip the beds.

Cleaning Up:

  • Please wash and put away any dirty dishes or place them in the dishwasher and run/start the dishwasher because it saves time for the cleaners who are usually cleaning multiple units with tight turnarounds.
  • If you've moved any furniture, kindly return it to its original position.

Energy Conservation:

  • Turn off all lights before departing.
  • Ensure all appliances and air conditioners are turned off. This not only conserves energy but also ensures the safety of the property.
  • Set the thermostat to the recommended setting (e.g., 68°F in winter, 78°F in summer).


  • Empty trash bins in each room and place bags in the designated outdoor trash can or collection area.

House Rules:

  • Double-check to ensure all house rules, as mentioned in the welcome book or Airbnb listing, have been adhered to.


  • No need to log off. We hope it served you well during your stay!
  • A friendly reminder that you do need to log out of any accounts you may have logged into on the smart TV!

Final Check:

  • Before leaving, do a quick walk-through to ensure nothing is left behind, especially in often-forgotten spots like drawers, closets, or under beds.

Feedback & Review:

  • After your stay, we'd appreciate it if you left a review about your experience. Positive reviews help us maintain our Superhost status and serve guests like you better!

Issues or Concerns:

  • If something breaks or isn't working correctly, kindly let us know. Your feedback helps ensure the next guest has a seamless experience.

Safe Travels:

  • Thank you for choosing our property for your stay. Have a safe journey, and we hope to host you again in the future!

It's helpful to send an automated message with the checkout instructions the night before or the morning of the guest's departure as a gentle reminder. Also, keeping a printed copy of the checkout list in the living room or welcome book can be useful for guests. Remember, clarity is key to a smooth checkout process and fostering a great guest experience!

Benefits of Utilizing Digital Property Management for Seamless Checkouts

The short-term rental industry has transformed significantly over the past few years, and much of that change has been driven by digital innovation. Platforms like OwnerRez have taken center stage, offering hosts and property managers a suite of tools that simplify and enhance the guest rental experience.

Automated Checkouts: The entire checkout process can be automated with digital property management. Send timely reminders about checkout instructions, ensuring guests have all the information they need without any manual intervention. 

Digital Contracts: These are a game-changer. Instead of dealing with paper contracts, hosts can use platforms like OwnerRez to get e-signatures on digital agreements. This ensures all guests are clear on terms and conditions before they step into the property, reducing any potential misunderstandings.

Streamlined Booking & Channel Management: Keeping track of bookings, especially if juggling multiple properties, can be challenging. Digital management tools centralize and streamline this process, making handling inquiries, reservations, and checkouts easier.

Exploring Beyond Airbnb: While Airbnb is a giant in the space, there are other platforms and channels to consider. Using digital property management allows hosts to diversify their listings and reach a broader audience.

Enhanced Guest Experience: By simplifying the administrative side of things, hosts can focus more on providing unforgettable guest experiences. A smooth checkout process, facilitated by digital tools, leaves a lasting positive impression, encouraging repeat visits and positive reviews.

The evolution of the rental industry hinges on technology and its proper application. As hosts and property managers navigate this dynamic landscape, embracing the best digital tools will improve guest experiences and drive success in an increasingly competitive market. Remember, it's not just about the first impression but ensuring that the lasting impression keeps guests coming back.

Ensuring a Smooth Checkout for a Memorable Airbnb Stay

traveling into the sunset

A memorable Airbnb experience hinges not just on the aesthetics of the property or the amenities provided but significantly on the ease of the entire stay, especially the departure. This article underscores the profound impact that clear, concise, and proactive checkout instructions have on both hosts and guests.

For Airbnb hosts, articulate and well-thought-out instructions mean properties are left in good condition, reducing the time and resources spent on post-stay maintenance. This not only aids in preparing for subsequent guests swiftly but also ensures the longevity of the property and its amenities.

Conversely, for guests, clear instructions translate to a hassle-free and smooth checkout process. This ease in departure rounds off their stay on a positive note, increasing the likelihood of favorable reviews and repeat visits. After all, as many seasoned travelers would concur, the final hours of a vacation can set the tone for memories of the entire trip.

Since checkout is the last experience the guest will have at your property, it can directly impact reviews. OwnerRez makes it easy to collect and store reviews from Airbnb so that you can retain ownership of them forever and leverage those reviews on other platforms.

Harnessing the potential of platforms like OwnerRez can further simplify property management, especially for hosts managing multiple listings. By adopting digital property management solutions, hosts can ensure consistency in guest experiences, thereby cementing their reputation as superhosts.

For those passionate about elevating their vacation rental business and ensuring their guests leave with smiles and positive reviews, delving deeper into the tools and resources is paramount. OwnerRez's comprehensive vacation rental guides stand as an invaluable repository for anyone aiming to excel in this thriving industry. Dive in, adopt the best practices, and watch your rental venture flourish!