5.0 stars
By Will G., Property Manager, 300 properties
– written on
Capterra
Every step of the way has been great. Yes, there is some work on the front end, but that depends on how fully you want to get into all that OR can do for you. We feel the work has been well worth it and continue to expand on how heavily we lean on OR to do the work for us! We are fans!!
Reasons for Switching to OwnerRez: Couldn't find a product to select to match what we had. We used a custom built software for nearly 20 years. We saw a need to keep up with the times or become obsolete. OR was the perfect choice to stay current.
OR has thought of everything!! We represent about 300 properties and the amount of time OR has saved us, or freed up for us to spend on more meaningful work is unbelievable. We are so much better at our job and can offer our hosts so much more than ever before. If there is an issue, emailing the Help Desk is so easy, they respond in a very reasonable time and keep you up to date if the answer takes some time to dig into. OR never disappoints.
Honestly, we cannot think of anything to put in this category.
5.0 stars
By John P., Homeowner, 15 properties
– written on
Capterra
Life saving, life altering, and a greater ROI for me!
It absolutely integrated my entire vacation rental process. It is truly life changing. OwnerRez handles all my direct bookings, my booking.com bookings, my Airbnb bookings, collects all the payments, and does all of the communications (and can even auto update the door codes).
It was a time consuming setup process, but it was well worth every minute spent. (In fairness, as a rookie user i created 7 listings at once.)
5.0 stars
By Louise B., Homeowner, 5 properties
– written on
Capterra
Five Stars!!! - OwnerRez is a great company and a fabulous property management solution. Their platform is user-friendly, packed with essential features, and provides excellent customer support. Highly recommended for anyone looking to manage their vacation rental properties efficiently!
Five Stars!!! - OwnerRez is a great company and a fabulous property management solution. Their platform is user-friendly, packed with essential features, and provides excellent customer support. Highly recommended for anyone looking to manage their vacation rental properties efficiently!
Starting up, learning everything, not having a support phone number.
5.0 stars
By Sherri S., Homeowner, 2 properties
– written on
Capterra
Exceptional and I am happy that I decided to go this route for my rental. Hopefully my rentals will grow and they will all run through OwnerRez.
First of all, the customer support has been unreal. It is a little overwhelming when you are just starting in this business. I just started my rental in April 2024. I set up in other sites and my friend suggested using OwnerRez to manage all sites. Best advice I listened to.
It was a little difficult to set up at first but my one-on-one with OwnerRez was a lifesaver.
5.0 stars
By Cindy S., Homeowner, 2 properties
– written on
Capterra
Once I got on the connect team and connected with one of their members by the name of Layla, who was absolutely amazing she was patient she was kind she was understanding she listened. She outlined our calls, followed up on things went over things if I had questions concerns. She is an amazing person and I truly enjoyed our one on one’s and learned SO MUCH! I appreciate OwnerRez and the way that they go with their web meetings. I belong to numerous Facebook groups that support OwnerRez. I find that they have numerous resources that are invaluable to me as I go through the process of learning more and more about the software that manages my business. I feel confident now because of Layla’s help and everyone there at OwnerRez helping go over the things that need to be set correctly in the software. I feel like I am set up for success. I look forward to many bookings on my website!
Reasons for Choosing OwnerRez: American owned American ran I love their software and felt like that they had a lot to offer for my needs I’m bringing a calendars together on the different channels to offering me a website. They covered all my bases and they hire amazing people. Layla is amazing.
I chose OwnerRez my number one reason was that it was an American based company and I was speaking to Americans everything after that was gravy
So far, I don’t have a least that I like about OwnerRez. I have nothing but good things to say at this point in time I truly believe this is a amazing company that would help many people that are trying to do short term rentals especially if you have several.