The support is the silver bullet. The tech is great and it does more than what I need. 1. My own website 2. Sync VRBO and Airbnb rsvps 3. Share calendar with Cleaners I'm not a techie and the software is robust. The free Onboarding call with a very pleasant person was the kicker. She took extra time to walk me through everything and even followed-up with a detailed email

OwnerRez platform is a great tool for individuals who want to manage their own property! OwnerRez platform is a great tool for individuals who want to manage their own property! The support team is friendly and very knowledgable regarding their platform and VRBO/Airbnb platforms. There are plenty of help tutorials and instructions to assist in building your site. If you are a newcomer to property management - I highly recommend ProConnect.

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OwnerRez's software, along with their excellent Customer Support team, has helped me transition smoothly during my first year of hosting. The guides, videos and webinars are invaluable. Occasionally I need feedback to ensure I am on the right track. The friendly and helpful team consistently supports me by sharing valuable insight to expand my knowledge base.

Great product and awesome customer service. They are very responsive and helpful, and patient! Shout out to the team including Adria H. for making this experience 110% amazing. The learning curve in the beginning was intimidating but customer service made it very doable. Overall, my experience has been positive. Once you understand the software, it's very easy to work with and more convenient than working off of multiple platforms. I'm a beginner. If i can do it, anyone can.

I highly recommend this system for users with multiple properties. The help desk is very knowledgeable and has timely response time. Alternatives considered: Guesty. Reason for choosing OwnerRez: OwnerRez was more robust and offered better ease of use. Once set up, the system is very user friendly. The reporting feature is very robust and easy to use. Using OwnerRez as my property management system definitely makes me more productive and helps me keep track of everything at a glance.

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