5.0 stars
Marian McMahon
- Homeowner
- Summer House LBI
- 6 properties
-
Source:
Capterra
- June 14, 2025
By Marian McMahon, Homeowner, 6 properties
– written on
Capterra
The Onboarding team makes learning OwnerRez so easy
The service that the onboarding team gave was second to none. It is clearly a very well thought out platform. Everything seems to be streamlined and they seem to be continuing to improve and develop extra ways that owners can help landlords.
Pros
The service that the onboarding team gave was second to none. It is clearly a very well thought out platform. Everything seems to be streamlined and they seem to be continuing to improve and develop extra ways that owners can help landlords.
Cons
I don’t have complaints. Everything is going smoothly, however, I trust that if there are any concerns, OwnerRez will be there to help me.
5.0 stars
Marcella Zita
- Homeowner
- 2 properties
-
Source:
Capterra
- June 12, 2025
By Marcella Zita, Homeowner, 2 properties
– written on
Capterra
Wonderful product for short term hosts
I highly recommend OwnerRez to people when given the opportunity, as it has helped streamline and automate our business. Also, you are able to run a wide variety of reports.
Pros
Excellent and customizable product and functions for managing our STR. If I ever have a question or a need, their tech support is stellar. They are patient and thorough. There is a setting for automatic good reviews and delayed reviews, which can be helpful if you've had a problem guest. It syncs well with Airbnb and other platforms, so you can manage your listing from one place. Also, you can have a dedicated website through them, as well as integrate your smart locks and send custom lock codes to your guests.
Cons
I have not experienced any cons in the 2-3 years I've used OwnerRez. It takes a while to learn everything, but that's because there is so much you can do with it.
5.0 stars
Carla Short
- Homeowner
- Eureka Springs Riverview Oasis
- 1 property
-
Source:
Capterra
- May 22, 2025
By Carla Short, Homeowner, 1 property
– written on
Capterra
A Perfect Match
Great! Easy to sign up, great support system. Helpful page set up tutorials. Onboarding call in a very timely manner. Very courteous.
Alternatives considered: Bookingmood
Reason for choosing OwnerRez: The control provided to the owner of the property. The choice of full integration or calendar integration only.
Pros
Definitely 5 Stars! The system is streamlined, easy to use, very effective and a time saver. You have options and are not locked into only one choice. The support team is excellent and responds quickly.
Cons
I have not found any cons with the program. It was easy set up, great support on the website and follow up from OwnerRez.
5.0 stars
Jill Hanson
- Homeowner
- Tremolo Shores, LLC
- 1 property
-
Source:
Capterra
- May 22, 2025
By Jill Hanson, Homeowner, 1 property
– written on
Capterra
Great Experience for 2 Years!
I love OwnerRez! They stay up to date with the ever-changing industry trends and best practices, and ensure their user base stays updated as well.
Alternatives considered: Lodgify
Reason for choosing OwnerRez: I spoke to a couple other hosts and they highly recommended OwnerRez. I’m so glad I listened to them!
Pros
The support for new hosts on this software is awesome. The entire team has been super helpful! Most settings in the software are straightforward, but some of the settings are complicated/confusing to keep up with channel integrations like Airbnb. When I ran into issues, I took advantage of the free support webinar and they helped me within minutes.
Cons
No issues so far. I’ve been using owner Rez for two years now, and I started as a host doing direct bookings only. I only experienced one issue and in the end, it was not a software bug, but a problem with the way I set up my rates. Really happy with the quality of their product!!
Trustpilot