5.0 stars
By Daniel R., Homeowner, 1 property
– written on
Capterra
Great automation with high level of customer service
Ease of use and communication templates.
The level of set up I've seen complaints about but I'd not that much. It's also necessary to get such a complete platform and their support is 5 stars!
Recommended
By Dan Ryan, Homeowner, 1 property
– written on
Facebook
5.0 stars
By Rachel E., Property Manager, 2 properties
– written on
Capterra
Overall, I am so glad that I found them. I can't imagine not having their services at this point. Especially if you intend to grow your business.
Having one platform to manage multiple property on numerous platforms is truly genius. The folks at OR are so supportive and strive to ensure that its users are taken care of. They always respond quickly to every questions or concern that I have. Customer service is top notch!
This is a robust property management program. The only cons is the learning curve which is on the user to invest in learning. But OR ensures that it's users have the access to support articles and they are always a call or email away from assisting whenever needed. This is not a CON. But users do need to understand that with all the capabilities required to communicate with numerous platforms does require time to setup and tweak.
Recommended
By Rachel Ellis, Homeowner, 2 properties
– written on
Facebook
5.0 stars
By Otto M., Homeowner
– written on
Capterra
First time Vacation Property Rental owner
The syncing of calendars across multiple platforms, including cleaning. And the ease of inquiry to quote to booking. Many fields pulled into other areas
Time consuming and cumbersome to those who are brand new. But worth it