This is the only way to not only scale but to provide a GREAT guest experience and build your direct bookings. I strongly suggest the use of OR to everyone I interact with as my success is ties to it.
This is a Swiss Army knife, the most COMPLETE knife as it has everything one needs to excel in short term rentals all in 1 login.
This is the only way to not only scale but to provide a GREAT guest experience and build your direct bookings. I strongly suggest the use of OR to everyone I interact with as my success is ties to it.
Pros
This is a Swiss Army knife, the most COMPLETE knife as it has everything one needs to excel in short term rentals all in 1 login.
Cons
The UI is a little dated but if you are used to it not a big deal. Many newbies think it looks dated and don't look past the features to give it a chance. It has been around a WHILE, they know what users need and supply functionality over aesthetics.
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive...
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
Pros
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
Reasons for Switching to OwnerRez: We ended a relationship with our property manager and needed software to manage our rentals on own.
OwnerRez support has been amazing--I've clogged their inbox many times while setting up and they not only get back to me lightening fast, but they look at my account and suggest other things I can do next.
Starting out I went with a very simple property management software to avoid overwhelm, but quickly outgrew the simplistic platform and wanted more robust features and functionality. OwnerRez has that in spades--but it's not complex, just robust and extremely thoughtful.
Reasons for Choosing OwnerRez: To be honest, I had that day to implement and I had a call with Hostaway and they blew...
OwnerRez support has been amazing--I've clogged their inbox many times while setting up and they not only get back to me lightening fast, but they look at my account and suggest other things I can do next.
Pros
Starting out I went with a very simple property management software to avoid overwhelm, but quickly outgrew the simplistic platform and wanted more robust features and functionality. OwnerRez has that in spades--but it's not complex, just robust and extremely thoughtful.
Reasons for Choosing OwnerRez: To be honest, I had that day to implement and I had a call with Hostaway and they blew off the call, so I signed up for OwnerRez and never looked back. Zero regrets.
Cons
Waiting for VRBO messaging integration but other than that, zero complaints.
I have had nothing but an outstanding experience. I am so pleased by my choice to use OwnerRez.
I tried this tool because of its features. I am staying with this tool because of the customer support. I had no idea both would be so outstanding for such a fair price.
Reasons for Switching to OwnerRez: More features. The other company required me to have instant bookings which I did not want to do.
I have had nothing but an outstanding experience. I am so pleased by my choice to use OwnerRez.
Pros
I tried this tool because of its features. I am staying with this tool because of the customer support. I had no idea both would be so outstanding for such a fair price.
Reasons for Switching to OwnerRez: More features. The other company required me to have instant bookings which I did not want to do.
Cons
The onboarding took longer than I expected. I could have benefited from phone support but they do not provide phone support.
Capterra
