5.0 stars
Capterra
By Mark M., Homeowner, 2 properties
– written on
Capterra
This is the only way to not only scale but to provide a GREAT guest experience and build your direct bookings. I strongly suggest the use of OR to everyone I interact with as my success is ties to it.
This is a Swiss Army knife, the most COMPLETE knife as it has everything one needs to excel in short term rentals all in 1 login.
The UI is a little dated but if you are used to it not a big deal. Many newbies think it looks dated and don't look past the features to give it a chance. It has been around a WHILE, they know what users need and supply functionality over aesthetics.
5.0 stars
Capterra
By Donna W., Property Manager, 23 properties
– written on
Capterra
Couldn't handle this many properties without OR Guest booking, communications & calendar syncing, hosted website
Guest booking, communications & calendar syncing, hosted website
I have had a very hard time syncing with quickbooks
5.0 stars
Capterra
By Dina K., Homeowner, 4 properties
– written on
Capterra
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
Reasons for Switching to OwnerRez: We ended a relationship with our property manager and needed software to manage our rentals on own.
No complaints at all and I have no suggestions.
5.0 stars
Capterra
By Gretchen R., Homeowner, 4 properties
– written on
Capterra
OwnerRez support has been amazing--I've clogged their inbox many times while setting up and they not only get back to me lightening fast, but they look at my account and suggest other things I can do next.
Starting out I went with a very simple property management software to avoid overwhelm, but quickly outgrew the simplistic platform and wanted more robust features and functionality. OwnerRez has that in spades--but it's not complex, just robust and extremely thoughtful.
Reasons for Choosing OwnerRez: To be honest, I had that day to implement and I had a call with Hostaway and they blew off the call, so I signed up for OwnerRez and never looked back. Zero regrets.
Waiting for VRBO messaging integration but other than that, zero complaints.
5.0 stars
Capterra
By Jim N., Property Manager, 2 properties
– written on
Capterra
I have had nothing but an outstanding experience. I am so pleased by my choice to use OwnerRez.
I tried this tool because of its features. I am staying with this tool because of the customer support. I had no idea both would be so outstanding for such a fair price.
Reasons for Switching to OwnerRez: More features. The other company required me to have instant bookings which I did not want to do.
The onboarding took longer than I expected. I could have benefited from phone support but they do not provide phone support.