I can't say enough about my positive experience with OwnerRez. I've been in real estate (sales & property management) for 20 years now so I've interacted with a multitude of online platforms and service providers and this has BY FAR been my best experience at getting one set up.
I can't say enough about my positive experience with OwnerRez. I've been in real estate (sales & property management) for 20 years now so I've interacted with a multitude of online platforms and service providers and this has BY FAR been my best experience at getting one set up.
The guidance provided during this entire process is unmatched! Their support team is responsive, precise and professional! I worked with Ken primarily and he was the absolute best. Whenever I got stuck or needed advice or instructions on how to set something up he quickly pointed me in the right direction.
Their platform is organized, efficient, extremely in depth and yet easy to navigate and set up. As with everything, there is a learning curve, but once you get it all going it makes your vacation rental(s) so much easier to manage across the various rental sites.
Great bang for your buck. The features are amazing. I'm not very techy and was able to get everything set up with their guidance. If you feel overwhelmed, just be patient and take it one step at a time and don't hesitate to contact support for guidance.
So far there has not been anything to dislike or complain about.
5.0 stars
Capterra
By Kelli B., Homeowner, 1 property
– written on
Capterra
Great! [SENSITIVE CONTENT] was wonderful to work with. She was very patient and always quick to respond
I like all the well thought out services and the helpful tutorials/videos
I guess just the learning curve. There's a lot to learn
5.0 stars
Capterra
By Richard M., Property Manager, 41 properties
– written on
Capterra
Renters are able to book without our intervention. We can list on multiple channels and control from one.
Very full featured. Can tailor it to exactly what we need to do, very detailed.
It's very full featured, so there is a definite learning curve to use it. Their helpdesk has been very supportive.
5.0 stars
Capterra
By Brandon P., Homeowner, 3 properties
– written on
Capterra
4.0 stars
Capterra
By Michelle B., Homeowner, 13 properties
– written on
Capterra
As with any setup, it's quite a process but very worth it. If you have the time and the patience definitely use Ownerrez. If you like to be hands on and not under the control of a software company, this is it. My overall experience has been good.
This software really helped to streamline my rentals. Now the calendars synch quickly after a reservation has been made. It's nice to add additional photos or other listing changes and both Airbnb and VRBO are changed.
Not having phone support. Although [SENSITIVE CONTENT] usually responds quickly, it can be difficult conveying an issue.