5.0 stars
By Bernard C., Property Manager, 27 properties
– written on
GetApp
It is the alternative that best fitted my requirements
1. Speed - It is lightning-fast to use and makes a huge difference in your visitors' engagement and stickiness when a search feature is integrated on a page. 2. The way it integrates Wordpress websites is ideal for my needs and is unmatched by its competitors who have not at all thought things this way. 3. They thought about everything. It is difficult to find a requirement that is not feasible. 4. It's fairly simple, easy and logical to use. 5. Not last and certainly not least - the documentation is extensive and support service is unmatched. Basically you get a positive reply or clear explanation on any issue within a couple of hours and by the people who design it, not a call centre in some exotic place.
1. It is not GDPR compliant 2. Its checkout process is near to a disaster (but it works perfectly on a technical standpoint). The processing seems to perfectly fit the American market so extended customisation of the process is really a must. 3. International / language is ¾ way done. 4. White label is not available (except if going the API way). 5. There is not proper channel manager feature but the alternative proposed works perfectly.
Speed, WP integration, Complete, Simple, Support
Reliability, Total dependency on a single 3rd-party technology, ideal website design
Not GDPR compliant, the checkout process, the channel bridge, lack of international capabilities
5.0 stars
By Michael D., Property Manager, 1 property
– written on
Capterra
I've used several PM systems to automate my vacation rentals. OwnerRez is by far the best of them and I've stuck with it for the past 3 years. When you look at what you get for the money I can't see why you'd use any other product. And the CS is by far the best. All of my questions have been answered in just a couple of hours. I've even gotten answers over the weekend. Highly recommend.
The API integration to several OTA's, the communication automation, the customer support, the reporting functionality
The WordPress widget could support broader integration between the system and your website (e.g. the widget doesn't push new/changed photos, descriptions, etc to the website).
5.0 stars
By Sherry K., Property Manager, 6 properties
– written on
Capterra
Over the past decade we have been with a couple of reservation systems that have not been ideal. Well, the third time around has been a charm. "Owner Rez" We are completely satisfied and are still learning the wonderful streamline features Owner Rez has to offer and enjoying the ease of use. Everything and more we could hope for in a vacation rental software system.
Simple. Ease of use. Streamline. One system. Everything needed. Great support. Cost effective.
Have not experienced any cons. All good. How many people can say that about the software they use.
5.0 stars
By Jenner Vacation R, Homeowner
– written on
G2
Ease of use. Streamline (no other add ons needed) and comprehensive. API connect. Cost effective. Great Support. Everything on Owner Rez reservation system works; no glitches.
No problems or issues. How many can say that about the reservation system they are using. We have worked with two other reservation systems prior to 'Owner Rez' that did not work out due to issues. It is a pleasure to be writing an 'excellent' review and working with a reservation system that works. There is a system out there that works great and is reasonably priced to get the job done! Owner Rez.
Have not found anything we dislike about Owner Rez reservation system.