5.0 stars
Richard C.
- Homeowner
- Rentalsintherockies
- 4 properties
-
Source:
Capterra
- February 19, 2022
By Richard C., Homeowner, 4 properties
– written on
Capterra
Excellent value for money, with unparalleled support
Although we are a very small business, we always receive prompt and courteous responses to our support questions. Setup and maintenance are easy to master. Integration with our credit card payments was very easy to implement.
Pros
All the information we need in one place and the ability to save time in most day to day vacation rental activities.
Cons
Doesn't integrate in to the same extent with all OTA's However, not really the fault of the software itself, more an issue with the API's of the OTA's
5.0 stars
Allyson A.
- Property Manager
- AZ Vacation Home Concepts LLC
- 10 properties
-
Source:
Capterra
- February 18, 2022
By Allyson A., Property Manager, 10 properties
– written on
Capterra
Amazing
Amazing
Pros
Customer service, integration with OTAs, automation
Cons
Owner statements not detailed enough for me to send out
5.0 stars
Nick V.
- Homeowner
- Salty Snow Properties
- 5 properties
-
Source:
Capterra
- February 17, 2022
By Nick V., Homeowner, 5 properties
– written on
Capterra
Time Saving Wonder
Fabulous top to bottom
Pros
Automation, time savings, website, channel management
Cons
Lots of in/outs to set up so it takes some time to learn
5.0 stars
Carol G.
- Homeowner
- Citrine Properties LLC
- 3 properties
-
Source:
Capterra
- February 6, 2022
By Carol G., Homeowner, 3 properties
– written on
Capterra
Better than Guesty for Hosts
Excellent. The customer service is exceptional. Most of my emails are answered within a few hours and are very helpful. Unlike other platforms, I feel that the support team really knows how to help. I'm not being asked to repeat my question over and over or being redirected to another department.
Pros
Once I figured out how to use ownerrez, it is amazing. I love the ability to send rental agreements and collect security deposits as well as sign up for additional services like rental guardian
Cons
It's a steep learning curve. I think setting up templates and triggers can be quite difficult and not intuitive, especially having to set up ones for Airbnb and non-Airbnb.