5.0 stars
Michael D.
- Property Manager
- Family TIdes
- 1 property
-
Source:
Capterra
- October 12, 2021
By Michael D., Property Manager, 1 property
– written on
Capterra
Tried many and will keep OwnerRez - Functionality and Customer top notch
I've used several PM systems to automate my vacation rentals. OwnerRez is by far the best of them and I've stuck with it for the past 3 years. When you look at what you get for the money I can't see why you'd use any other product. And the CS is by far the best. All of my questions have been answered in just a couple of hours. I've even gotten answers over the weekend. Highly recommend.
Pros
The API integration to several OTA's, the communication automation, the customer support, the reporting functionality
Cons
The WordPress widget could support broader integration between the system and your website (e.g. the widget doesn't push new/changed photos, descriptions, etc to the website).
5.0 stars
Sherry K.
- Property Manager
- Jenner Vacation Rentals, Inc.
- 6 properties
-
Source:
Capterra
- October 10, 2021
By Sherry K., Property Manager, 6 properties
– written on
Capterra
Excellent
Over the past decade we have been with a couple of reservation systems that have not been ideal. Well, the third time around has been a charm. "Owner Rez" We are completely satisfied and are still learning the wonderful streamline features Owner Rez has to offer and enjoying the ease of use. Everything and more we could hope for in a vacation rental software system.
Pros
Simple. Ease of use. Streamline. One system. Everything needed. Great support. Cost effective.
Cons
Have not experienced any cons. All good. How many people can say that about the software they use.
5.0 stars
Jenner Vacation R
- Homeowner
-
Source:
G2
- October 10, 2021
By Jenner Vacation R, Homeowner
– written on
G2
Excellent!
Ease of use. Streamline (no other add ons needed) and comprehensive. API connect. Cost effective. Great Support. Everything on Owner Rez reservation system works; no glitches.
Pros
No problems or issues. How many can say that about the reservation system they are using. We have worked with two other reservation systems prior to 'Owner Rez' that did not work out due to issues. It is a pleasure to be writing an 'excellent' review and working with a reservation system that works. There is a system out there that works great and is reasonably priced to get the job done! Owner Rez.
Cons
Have not found anything we dislike about Owner Rez reservation system.
5.0 stars
Kevin H.
- Homeowner
- 3 Hazletts Properties
- 2 properties
-
Source:
Capterra
- September 28, 2021
By Kevin H., Homeowner, 2 properties
– written on
Capterra
Satisfied Customer
Though we are currently just managing one property, we list on numerous channels, and OwnerRez has been incredible in making that all happen, between all their features, such as api integrations, to reports, to their messaging system.
Pros
Usability; support resources easily available on the site; customer support via email very prompt and helpful; tremendous number of helpful features
Cons
There is nothing I would change. Some of the processes are very technical, so there has definitely been a learning curve for me, but OwnerRez does a great job of walking you through the more difficult processes.