5.0 stars
By Andrea S., Homeowner, 2 properties
– written on
Capterra
It was self explanatory and easy to work with, but yes you have to experience and try for yourself. It's a lot of features and the best way to learn is using it... Some things you will find out works great for you and other features not so much, but you can just not use it and leave it aside. Overall great functions and fast learning after you begin using it.
It's kind of easy to work with, unlike many others in the market, but is you have any problem or doubt, the support team is A-M-A-Z-I-N-G-L-Y fast to respond!! So you can solve most of the problems or doubts real quick.
No negative issues so far... I am still learning some functions, but so far it worked great for what I need.
Recommended
By Andrea Cristina M Silva, Homeowner, 2 properties
– written on
Facebook
I love the API integration with Airbnb, VRBO/Homeaway and Booking.com. their reports are also very dynamic. Best of all is they are constantly listening to their customers and pushing out valuable updates/features. Great for our small business.
I have NO regrets. They are a great group to work with.
I really don't like the owner statement. Mostly because they don't have a trust accounting system. I heard they are working on one, however, which I would love to use. No major problems. Aside from a few small issues, the system just works.
5.0 stars
By Charles S., Homeowner, 3 properties
– written on
Capterra
OwnerRez makes the process of presenting a property to the potential customer in an easy way. And, we have our own site for presenting our houses, showing availability, pricing and so on and, if a customer fills in their information, it goes to to OwnerRez.
OwnerRez was very easy to use. Also, when I had a problem or question, someone from OwnerRez contacted me quickly and solved the problem.
I like everything about OwnerRez software.
5.0 stars
By Joni B., Homeowner, 2 properties
– written on
Capterra
I blow up their email on a regular basis as I'm navigating getting both of my properties set up the way I want. They answer every question thoroughly and clearly and help with every user challenge I hit. Best customer service ever!
I LOVE absolutely everything about this software! It does SO MUCH, and although it takes some learning to tweak it into what works for best for each individual's needs, I have found it VERY user-friendly and whenever I get stuck on something, the support team is fantastic and responds quickly! I had one property that I had done for me through their set up option and then I did the second on my own, both options are great! I cannot recommend this product enough!
Nothing! There is absolutely nothing I have found that I don't like thus far.