Recommended
Erin Hennigan
- Homeowner
- Sunrise 2511
- 1 property
-
Source:
Facebook
- January 15, 2021
By Erin Hennigan, Homeowner, 1 property
– written on
Facebook
5.0 stars
Gabriella C.
- Property Manager
- Sunsets by the Bay
- 9 properties
-
Source:
Capterra
- December 1, 2020
By Gabriella C., Property Manager, 9 properties
– written on
Capterra
Never been happier
The concierge service was just what I needed - they set up everything, and they're help email is always quick to respond. The staff are all very friendly and willing to ensure you are set up for success.
Pros
The features of the hosted website, my website looks so professional. I was previously using Wix, and the difference in quality is astounding. The channel manager ensures all my photos match to all my listing channels.
Cons
They just removed a fee feature that allowed you to associate certain fees when using credit card processors, but was easily able to adjust and set up a surcharge to cover this.
5.0 stars
Kathryn S.
- Homeowner
- The Getaway, Northwest Arkansas
- 1 property
-
Source:
Capterra
- November 18, 2020
By Kathryn S., Homeowner, 1 property
– written on
Capterra
Easy to use, user friendly and EXCEPTIONAL customer service
We only have one property so I did the set up. I experienced prompt replies from OwnerRez onboarding and the customer service representatives when I was setting up OR. Their monthly rates are definitely compensatory based on the support that I have received.
Pros
Easy to use calendar to control blocking our dates, creating quotes, pulling reports, offering travel insurance, easy set up for payment and sending email. I do not connect to OTA's as we are building a direct booking rental.
Cons
I don't have any at the moment as my experience has been stress-less and easy.
Recommended
Lisa Gallagher
- Property Manager
- Abriza
- 11 properties
-
Source:
Facebook
- November 15, 2020
By Lisa Gallagher, Property Manager, 11 properties
– written on
Facebook