I found this amazing system and I have been one happy camper ever since! OwnerRez has really streamlined my Scrapbooking Rental Property business in so many ways. I love the reports and the ease of use. Their customer service is out of this world! They helped me make the program work for my business by tweaking things on their back end. In a matter of just ONE DAY at that!!! They give you a true 30 day trial to use all aspects of the program too.

We are fairly new to OwnerReservations.com, and I am fairly new to being a booking agent. So I thought the learning curve was going to be very steep. Not! This software is so easy to use, and often times self-explanatory. When I have needed help, the team at OwnerRez is so supportive, and patient. I get started early and when I sent a few questions to them at 5:00AM I expected a reply at a more reasonable hour. I was surprised - and impressed - when 20 minutes later up pops the answer. I am anticipating less contact in the very near future as I work with this software, especially as they flesh out their Help page. I enjoy working with OwnerRez - fast, accurate, thorough...and fun!

OwnerRez was the only complete and affordable solution I found after extensive trials with some of the others. Support was awesome for integrating the software into my personal website; Chris and Paul truly make the effort to do what is right for the customer. As an accountant, I really appreciate the level of detail built into OwnerRez. The ability to maintain contact with the guest throughout the process is a real plus.

This is of interest to those homeowner who reply to their own inquiries. Just come across a website called Owner Reservations. They have an online software that will (1) Automate your replies to inquiries as long as minimum data set / specific information is contained within the initial inquiry. If not, then email is sent to you to do reply (which is very easy and you can do on your mobile. System will also recognise if their are comments in the inquiry, if present you can set it to auto-reply or leave it for you to do. Content of reply is fully editable. (2) Sends a rental agreement for guest to sign online. (3) Automatically collect payments. If initial payment is made via credit card, system will collect balance and security deposit automatically. (3) Sends reminders for all scheduled payments ie balance and security deposit automatically at a time interval you set. . (4) Refunds security deposit automatically at a time interval you set. . (5) Add surcharges ie we charge a cleaning fee if the guests stay less than 7 days. This can be done on the system (6) Offer discounts for certain times of the year that you can set. (7) Sends out a receipt automatically. (8) Different email templates ie one for initial inquiry, one for balance due, one for security deposit due, even one for checklist. The timing of these are all amendable. (9) Export calenders. (10) Any replies from guests are sent to you personal / business inbox. I have tried it out and it is an absolutely fantastic system. It has the potential of saving me a lot of time. Future additions (1) Optional extra ie pool heat, BBQ, and crib hire will be optional extras guests can add to the quote immediately prior to paying. Cost is only <$5 for every booking they take on your behalf. Your own booking are free. The guys who own the website are very receptive and have sorted out any issues within 24 hours. Really fantastic service.