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  • Pages

    Live PM focused Q&A!

    Here are all the links we mentioned during this session:

    * Rates - Gap Management (/support/articles/gap-management)
    * Payment Processors (/integrations#PaymentProcessors)
    * Channel Bridge - What It Is & How It Works Video (/support/articles/channel-bridge-what-is-is-how-it-works?autoplay)
    * Channel Bridge - Bringing In Bookings From Channels Video (/support/artic...

  • Blog

    ...ge shows, we are continuing to hire across multiple areas of the company. Our Customer Success position has never come down - we read resumes, ask questions, and conduct interviews on a constant basis. That has been a constant state of affairs for almost a year.

    However, we are slow and deliberate with who we hire because we want our

  • Blog

    ...sset that offers a significant return on your investment. You'll also be able to use the property when you choose, while renting it to guests the rest of the year.

    This week, we are hosting a live Q&A webinar! If you have any questions about OwnerRez, or vacation rentals in general, come join us live. Make sure to write in questions prior to the webinar so we can start off by answering those rig...

  • Blog

    Happy #BookDirect Day!

    If you didn't know this was a thing, then prepare to be educated! Today is also known as 'Guest Education Day' and the goal is to explain the mutual benefits for both guests and hosts to #BookDirect. This initiative was created by VRM Intel in 2017 when major OTA's introduced traveler booking fees. https:/...

  • Blog

    ...u can find a list of upcoming events here. If you didn't get a chance to speak with us, feel free to sign up for one of our Q&A sessions or weekly demo webinars.

    Here are some photos we took during the conference:

  • Blog

    On Tuesday 4/26, we'll sit down with the team at Vrbo to discuss the intricacies of search and how you can rank higher!

    Towards the end of the webinar there will be a Q&A section to answer any questions you have for Us.

    The session is free to join, but you need to use the sign-up for Unlocking the Sec...

  • Blog

    ...u can find a list of upcoming events here. If you didn't get a chance to speak with us, feel free to sign up for one of our Q&A sessions or weekly demo webinars.

    Here are some photos we took at the conferences: NWVRP

  • Blog

    ...re. If you didn't get a chance to speak with us, feel free to sign up for one of our weekly demo webinars or Q&A sessions.

    Here are some photos we took at the conferences: VRMA Executive Summit

    (OwnerRez on the sponsor sign...

  • Blog

    ...ools to stay in touch with past guests. OwnerRez users can also use StayFi's wifi splash pages to collect the contact information of every guest, not just the booker, thereby growing their guest list quicker and having a more complete idea of who is staying at their properties.

    With this two-way integration, guest data collected by StayFi will automatically be pushed into OwnerRez to build a more...

  • Forums

    ...terested in potentially joining our beta test group, please upvote this if you haven't already. by Ken T (/forums/users/347381996) – Dec 6, 2022 4:06 PM (UTC)

    Would love to help test by Deanna Q (/forums/users/347388154) – Dec 6, 2022 6:38 PM (UTC)

    Please. Lol. I've been trying to figure it out myself with no luck. 

    Thanks

  • Forums

    ...i had a CC decline due to insufficient funds and another because of the bank declining the transaction. In both cases the reservation remained and they where given 24 hours to submit a new card. 

    Q#1 is there a way to instantly cancel the booking and not have the wait time?

    the second issue for the insufficient funds. The 24 hour period was trigured.. then OR sent another notice to bookings...

  • Pages

    ...ow you how to connect your OwnerRez account with StayFi and use email marketing to stay in touch with every guest who's ever stayed at your property.

    We'll cover the following topics, with time for Q&A:

    * Connecting your OwnerRez account with StayFi
    * Setting up email marketing automation
    * Sending personalized, one-time email campaigns
    * Automatically branding email templates based on your...

  • Pages

    We'll sit down with the team at Vrbo to discuss the intricacies of search and how you can rank higher! Towards the end of the webinar there will be a Q&A section to answer any questions you have for Us.
  • Forums

    was not my q-n, but thanks. Airbnb should worry more about party houses, lying scheming renters etc , not emojis in headlines. 

    FWIW, emojis in a listing title are a violation of Airbnb's content policy, despite the fact that thousands of listings seem to be getting away with it. (If Airbnb really cared, you'd think they'd...

  • Blog

    ...could be addressed via a training course

    I agree, and we started our webinar series for this reason to great success.  We do a weekly demo webinar, have Live Q&A webinars and monthly partner webinars.

    In terms of deep-dive or third-party training, we already have a number of affiliates that do third-party training, but we've been slow to endorse or reco...