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  • Blog

    ...* Bug Fixes (#fixes)

    * September 4th release with 14 bug fixes (#bugs-september-four)
    * September 11th release with 10 bug fixes (#bugs-september-eleven)
    * September 18th release with 26 bug fixes (#bugs-september-eighteen)
    * September 25th release with 16 bug fixes (#bugs-september-twenty-five) New Features Sign in with Google

    Signing in or logging into an app with Google...

  • Blog

    OwnerRez closed out 2024 strong - with some powerful new features, including Google Vacation Rentals Request-To-Book, Lynnbrook Group Security Deposit Holds, Airbnb per guest/pet/night surcharges, and the ability to run reports on disabled properties! These and much more rounded out a busy 2024 - read on to see how things shook out in December.

    * New Features (#new-features)

    * Google Vacatio...

  • Forums

    ...ginally made

    d. Open the dates immediately and raise/lower the daily current pricing by a certain %, with the ability to select if the dates are within a certain upcoming time range  (e.g. within 2 months, 3 weeks, 4 days, etc.) - this would allow to customize settings for last minute cancellations or farther out cancellations (this would be our most preferred feature request)

    e. Automatica...

  • Forums

    I have 2 requests that I could see being beneficial for those of that use the blog feature of Hosted Websites.

    * Remove the "posted on date" as a requirement for blog articles. I would prefer to just order the blog articles, but not show how "old" or long ago certain articles were posted. For those of that don't post super often it would help our articles not look quite so old.
    * Secondly it w...

  • Forums

    ...my home I lose WIFI. I have to drive to a hilltop to get enough bars to answer guests. During all of this the guests have been texting, calling, asking questions, guidance.  As I answer 1 guest with 2 bars on my phone the rest are clambering to get an answer. I am scribed to emergence alerts from the County and Power co. It would be GREAT if I could type in, Copy/past etc the info I get from the e...
  • Forums

    I would love a way for the Tag Automation feature to have a way to tag repeat guests. This should be simple to do by having a workflow to select bookings of 2 or more. I like to acknowledge repeat guests, offer promos, etc. so having this feature would be incredibly useful.
  • Forums

    ...t the top of the screen? Those are the photos that now require assignment to "rooms" and to have captions added.  The need to scroll down to them as opposed to having them at the top seems wrong.

    2. can you retain the original file name of the photo/image as it was imported?  This would make it possible to find the exact file by name that was used for the Ownerrez photo gallery.  So often the p...

  • Forums

    ...own issues and this date change issue doesn’t seem to be in there.

    The issue as I see it currently (possibly not an OR issue)
    1. Booking.com has allowed a date change to an already occupied date.
    2. The original booking is still in the Ownerrez calendar.
    3. The new booking date isn’t (possibly due to it already being booked).

    I thought you should know for your support documents. Also if the...

  • Forums

    while the OR hosted sites are very functional, it would be nice to have the following:

    1. newer style website templates 

    2. ability to embed photo galleries/carousels (that are not of the property photos) in the custom OR hosted site pages - ex. creating a page or blog post with photos of local attractions.

    3. easier formatting of the custom pages - currently it is difficult to embed ph...

  • Forums

    Hello all,

    A 20% last minute discount has been applied to a Vrbo booking for August 2025. The reservation was made in June 2024. 

    The discount should apply when the following condition is complied with: "Arrival Days From Now is Less than or Equal To 60 Days" 

    At present, the discount has been disabled but I am not sure if it was in June 2024.

    Questions: 
    1) how is it possible this has...

  • Forums

    I am using API for Airbnb and VRBO and direct booking via a non OR site widget. I have created 2 custom rental agreements to tailor liability language (we have a treehouse but no hot tub, etc) and to allow for collecting a security deposit for VRBO and direct, but not for Airbnb.

    I would like to send channel messages to sign the rental agreement. For Airbnb, I assume I should use the fix-up for...

  • Forums

    I'm trying to dynamically build a channel message:

    paragraph 1: text
    paragraph 2: included only when a condition is met
    paragraph 3: included only when a condition is met
    paragraph 4: text

    I want to send this channel message x days prior to arrival date.

  • Forums

    I've been testing Ownerrez now for almost 2 weeks and overall very impressed with the functionality, the only thing letting the system down (in my eye's) is the quote and payment forms when displayed on a mobile device, which look out of date and a little awkward to navigate.

    Are there any plans to make these forms responsive and streamline the booking process for mobile users?

  • Forums

    ...low them to compare and contrast bookings options amongst our properties.

    For example:

    I have one immediate req...

  • Forums

    ...s within the booking. When someone buys a basket or a couples massage (set up as "surcharges") during their booking process, we want to 1) tag the booking with the surcharge automatically which would 2) allow us to send an email out for any booking with that particular tag.  

    Could you let me know if this type of automation in tagging is in the works? Thanks!

  • Forums

    It would be great to customize the timing that I want to set and run the risk as I feel appropriate. I understand that if I set it too close, then it may not go through. But if there's too much time, then a guest could review back. But customizing the timing (10 seconds before, 30 seconds before, 1 min, 2 min, etc.) would allow OR users to find the best timing that works for their comfort level.
  • Forums

    1. Airbnb splits certain fees (example: Management) across stay and applies them to nightly rent . 2 check if you have channel mark up set up on Settings > APi > Airbnb.
  • Forums

    I actually just asked again and still in 2 years they can't get it to work? AND the owner said Hudson Creative has made websites that work with OwnerRez???

    Here is the email I literally just received
    "

    Hey Jennifer -

     

    THANK YOU for inquiring or setting up a meeting with us. Unfortunately (very unfortunately) we are currently unable to honor your request. At this time, we still aren'...

  • Blog

    ...d be interested in are upselling Fishing Trips, All the Theme park tickets, and all the things there are to do in Hawaii and San Diego but no sales at all in over a year. This looks like Host.co same 2 items Gourmet in Room Messages and Dinners which never sold since Great and Michelin Star restaurants surround us.  I know in other countries they do a Great job of upselling all the local attraction...
  • Forums

    ...nks Suzee,

    I ended up selecting all three and doing a test booking, and triggers worked as planned.

    My Wix site has a Booking widget and also a Calendar widget, so maybe this is why there are 2 separate checkboxes under "listing site" that use "fileusr.com". I can see from the booking which of these was the source of the booking, so I assume if I unselect the other one and My Property it wo...