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  • Blog

    ...ce our partnership with Welcome Compass () to offer our users a service to generate curated guest experiences at scale.

    About Welcome Compass

    Welcome Compass transforms vacation rental hosting by enabling hosts to deliver exceptional, personalized guest experiences that exceed expectat...

  • Blog

    ...ccupancy-rules)
    * Vrbo Missing Beds Listing Quality Analyzer (LQA) Error (#missing-beds)
    * Support Center Video Filters (#video-filters)
    * Bug Fixes (#fixes)

    * August 7th release with 12 bug fixes (#bugs-august-seven)
    * August 14th release with 10 bug fixes (#bugs-august-fourteen)
    * August 21st release with 8 bug fixes (#bugs-august-twenty-one)
    * August 28th release with 15...

  • Blog

    ...The global vacation rental market is experiencing steady growth. () It is projected to increase from $90.2 billion in 2024 to $129.49 billion by 2034, with a 4.1% annual growth rate. This expansion is driven by a rising preference for personalized travel experiences, advancements in technology, and the gr...
  • Blog

    ...Shore, legislative moves in North Carolina and Montreal, and Anna Maria Island's ongoing recovery. Keep reading for the highlights.

    Vacation rental demand at the Jersey Shore is rising for summer 2025 () , with bookings up 4.1% compared to last year, according to AirDNA. However, travelers are waiting longer...

  • Blog

    ...expectations shaping the market. From policy changes and community pushback to booking trends and rebranding efforts, here's a look at the major developments making headlines this week.

    As of April 21, 2025, Airbnb has implemented a global update to display the total price of listings, (

  • Forums

    ...it as a Twin Bunk Bed.

    Bunk beds are also available in Double or  Queen. In which case I have the Double. Providing the right size would mean that 4 people could sleep in this bunk bed instead of 2. I could switch the beds to 2 Doubles, but guests need to know that it is a bunk bed.

    Also, my sleeper sofa is Queen size pullout and not a Double. The OwnerRez system generates it as a double.

  • Forums

    ...icate of "James McCool House" which had recent issues. Because creating a duplicate of a listing with reported issues goes against our policies, your listing will be removed from AirBnB on July 15th, 2024". 

    I immediately contacted ABB customer service line for clarification as to where this message is coming from, and what "duplicate listing" they are referring to. As of today, after speaking...

  • Forums

    ...UTOMATICALLY included on AirBnB?

    Again, this is an OPTIONAL item. Including it in the nightly rate, with no choice being provided to the guest, is wrong, incorrect, and practically dishonest!

    2) It is a SEASONAL item, that we ONLY charge for during certain times of the year, but it appears that it is being applied ALL the time! (Am I wrong about this? Is it only being applied seasonally? So...

  • Forums

    ...the booking after their stay and manually delete the files by going to the Files tab in their booking, checking the box to the left of each file then selecting Delete.
  • Forums

    Currently, we have a 2 day minimum before arrival for all of our guests. We need that window to prepare our properties and we don't take last minute bookings. However, our owners can book themselves on the owner portal and come pretty much anytime. Even the same day, which is nearly impossible during our busy seasons. I'd like to able to have the same 2 day minimum for the owner blocks. 

    Chris

  • Forums

    ...Lodging Tax, refundable damage deposit and cleaning, pet fees) when technically only 50% of the rental fee and 5% are non-refundable should someone need to cancel.  I am not a fan of collecting the 1/2 of the other fees up front and holding onto for as long as a year and many renters do not like having to put down so much more up front (even though I do refund 1/2 of other fees should they need to...
  • Forums

    ...ns a QR code to book a unit through my ownerrez website, I want the guest to be able to complete the booking, make their payment, then immediately receive a door entry code email all within less than 2 minutes.

    For this to happen, I need to be able to set up:

    1) An Immediate Trigger to Process A Payment and allow criteria such as BOOKING DATE IS SAME AS TODAY and CHECK IN TIME has past

    2)...

  • Forums

    ...both and can share their experience .

     

    EDIT:

    I'm new here so I'm discovering things.

    +1 for OR: Using Tag automations. This appears like it will come in really handy.

     

    EDIT 2:

    I've had some time to play around with Ownerrez and here are my takeaways.

     

    Hostaway has a clean and modern feel to it, and a decent amount of customization but it pretty much ends ther...

  • Forums

    Hi.  We have 3 people interested in renting one of our properties.  They want to know if they each can pay individually for their rental?  3 ladies all wanting their credit card perks for a 2-month rental.

    Lady 1 pays 33.3% using her credit card

    Lady 2 pays 33.3% using her credit card

    Lady 3 pays 33.3% using her credit card

  • Forums

    ...nb, vrbo, and direct

    I have worked around this but the result is multiple discount definitions that often do the same thing.

    To make this task easier I know I would benefit from the following 2 upgrades to defining discounts.

    #1 ability to export, make modifications to exported data, and import new discount information back in

    #2 ability to have discounts remain dormaint (ACTIVE FLA...

  • Forums

    I would like to set up a gap night offer trigger where if the arrival gap OR departure gap are 'less than or equal to 2 nights' then I can send the renter an email with a field code similar to {BADJOPEN}. However, currently the only way to set this up requires that if either arrival or departure gap meet the requirements, then both dates are sent to the renter even if one of the gaps is more than 2...
  • Forums

    Actually I want to do it in the Bookings List
    add a filter for # of bookings
    Arrival from and to

    That way I can filter for all those arriving in the next 2 weeks
    who have 2 or more bookings
    Then I can give them a special gift or arrange to setup an outdoor movie night for them

    Can we add this to the Bookings List filters?

  • Forums

    *Update: ABB finally reinstated our listing* but now, calendar is not syncing with OR... I've turned off Instant Booking for the moment in ABB, since during this ABB delisting, we received (2) VRBO reservations (it's been over 1 hour as reactivated ABB listing, calendar still not syncing with the (2) new Rez's).
  • Forums

    ...everything up I'm sure it won't be long. I probably wouldn't have made the switch if I'd known what I know now.

    1)The unified inbox isn't truly unified. Texts and emails are still separated. 

    2) Zero customization of the list view columns, and a scroll bar at the bottom of all places. Their doesn't seem to be any interest in fixing this surprisingly.

    3) Way too much navigation is requir...

  • Forums

    ...e unified inbox isn't truly unified. Texts and emails are still separated.  -  correct, OR is not an email app; maybe they can in the future? However, channel messages, texts are all in the inbox

    2) Zero customization of the list view columns, and a scroll bar at the bottom of all places. Their doesn't seem to be any interest in fixing this surprisingly. - not sure what you mean - which columns...