March is set to be an exhilarating month for the short-term rental industry!
Whether you're a property owner, professional manager, or passionate industry advocate, these upcoming events present unparalleled opportunities to gain insights, expand your network, and accelerate your growth. OwnerRez will be there in person at all of these events, so don't miss the chance to visit our booth, meet the...
Breaking Change: Required Field "currency" on SpotRates
[This change was announced on January 6, 2025 and goes into effect on March 1, 2025]
The PATCH v2/spotrates () endpoint now requires currency to be explicitly specified for each rate. With this update, every rate entry must include a 3-character currency specification.
Exampl...
Hi All,
How do I enable display of the final, discounted rates in the Owner Rez rate calendar (or other Owner Rez calendar), so that I can see a true overview of pricing and adjust accordingly.
There must be something simple I am missing, but I cannot figure out how to display the final discounted prices in Owner Rez's rate calendar. They just show up as the base rates, which come over from...
Here's a few examples but there's probably a lot more.
Some examples:
1) Unified inbox: You have to click the filter button to drop it down, then click again to filter.
2) Within the message: You have to click to show the date/time stamp.
3) On the booking page, why are there tabs for charges, transactions, legal, etc etc? Is there a reason this can't all be on the same page without...
Hey Renee,
While you can't enter $0 for the first payment, if the car rental is set up as a property in OR you can adjust the rules to not collect the first payment automatically. To do this, visit the Rules page for that property and click the Change button. You'll see an option to not charge the card when the booking is made, but keep it on file. You can also set it so that the booking does n...
Hey James,
This wouldn't be configurable within rates, but you might be able to accomplish what you're looking for using Length of Stay (LOS) discounts with criteria that only apply the discount to certain days of the week for arrival and / or departure. Airbnb gets a bit particular when it comes to what discount criteria they'll allow though, and I don't believe they'll accept a LOS discount w...
Hey Ozark Stays,
Good news here -- we plan on implementing a feature such as this, and it's being worked on behind the scenes as we speak! It's not quite in development yet, but the design team is actively working on it to get it ready to move to the next phase.
Thanks so much for submitting this request!
Hi Renee!
The Retry option is only meant to retry if the trigger was missed. Once the trigger is successful, it stops retrying.
We don't currently have a scheduled trigger that will check every day. You can suggest this as a Feature Request if you'd like. Here's a link to search our Feature Request forum. If it's not there, you can write your idea up so other users can upvote your idea. Thi...
Hey Jennifer,
If I'm understanding your question correctly, you would like to set the search widget to show more than 12 properties on one page.
While this is supported if you have a hosted website, it is not currently supported for users without a hosted website. You could, however, search our feature requests to see if it's been suggested yet and if it has not, create a feature request an...
Hi,
The difficulty here is that while some emails may return a status of opened, that is entirely dependent on the recipient's end. Some spam blockers prevent us from being able to see whether the email has been opened or not. There's no consistency there to rely on that would be a triggerable event every time. For this reason, I'm afraid this request must be declined. I will discuss this with...