Search results

I have had Host.co linked to all my properties for about a year. 

I have 3 Properties in Waikiki and 3 on the Beach in San Diego. So far we have had Zero Bookings for anything. Surfing Lessons, Luau's, Electric Bike Rentals etc.

These are all big sellers in both locations but a big Zero Bookings on Host.co  Is anyone else seeing the same thing?

We have called them many times...

just got a booking request on VRBO, after I got it API integrated 

now the VRBO app is not letting me accept the booking 

I ran the payment through OwnerRez and it it showing we have a booking for those dates under the guest’s name, however in VRBO it is still showing pending approval, can someone help?

Hi all,

We've been having issues with some of our guests who use booking.com getting messages or notifications via the booking.com messages.   We just received the following from booking.com regarding this and I thought I would share it with you in case you are experiencing similar challenges.

Due to the recent maintenance and upgrade of the booking system, it may happen that you send...

OwnerRez' Unified Inbox is a HUGE step forward!  A few things that would be very helpful to the inbox would be a few additional filters. 

Here are a few Unified Inbox Search Filter Suggestions:

By Property or Property Group:  (We have 30 properties and this would be very helpful for us)

Reservation Status:  Upcoming, Current, Past

Communication type:  Airbnb, Booking.com...

Normally I just put two returns in between paragraphs. :-)

The auto-formatting can be a bit odd, particularly if you are copying in test from some other program.  However, under the covers it's just ordinary HTML.  If you are familiar with that, you can use the Edit HTML button and make sure the <p>...</p> tags are correctly set.

Here's how to keep the security deposit hold:

This does not require any interaction with Airbnb at all.

However, it sounds like your situation is a bit more complicated, in that, even if you keep the entire security deposit amount, the cost of the damage still would not be covered.

Therefore, you have a couple...

YES! Date-specific seasons really don't make much sense in this industry!

Just in case someone's searching for this with different text, some less-common names for it would be: rule-based; recurrence; weekday-defined; floating date range.

This is not a phishing message, it is legitimately from Vrbo - we got it also, as well as other partner-level communication.

We are not lawyers and have no competency to express legal opinions other than from the perspective of a layman.

Generally, in order to be regulated by a government entity, a person or business has to have presence (nexus) within the jurisdiction of that entity.  So,...

Here's our support doc on how to do that:

If you're still having problems, please write in to our Helpdesk with the example where it didn't work, and we'll take a look.