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In a future release, could you make the columns in the booking detail report export a bit more 'human readable'?  For example, nights, adults, children and pets (I assume that's what P is?) are just single letters.  For those who do external reporting or just download the reports, a single-letter column name seems like a suboptimal naming convention.

Certainly not a high priority, but it would...

Hi!

I do not use a rental agreement. I have disabled it in system messages. However, I would like to use the booking clean up form with my airbnb bookings so they can enter a valid email address to use with OR messaging. The booking clean up form requests a rental agreement and leads guest to a signature page after they fill in contact information. I don't want to use the rental agreement for a...

I just found another form letter I'd like to adjust. How do we make changes to the internet-based form letters?? 

Where it says booking will be held for 24 hrs, that's perfect. Then later it says 24 days? I want to change days to hours. I will not be holding any reservation for 24 days to await a payment. 

Hi Scott and Alece,

Thanks for raising this again, and I’m sorry this thread didn’t get a more direct status update sooner. I understand why this feels like a basic, must-have workflow, especially when you’re trying to apply different agreements based on guest type or stay length.

At the moment, OwnerRez can only assign different legal agreements based on property and listing site. We don’t...

There are currently two related, but separate, feature requests active.

One is this one, which relates to assigning different photos to different channels.  To me, logically, this would also include the ability to assign a photo to no channels at all.

Then, there's this other one:

Which relates s...

the ability to swap photos in and out of the active set is ALSO a different feature than being able to have it done automatically on a schedule.

Well, yes, those are indeed two separate features.

The ability to swap photos in and out of the active set, for each channel as well as for the website, is inherently part of this feature request, as I mentioned.

To have that done automatically...

I would prefer to see the first feature introduced as soon as possible

Realistically, that won't happen, because that alone is not in demand by enough people, nor is it likely to be.  By combining what you define as the first two features (which I still view programmatically as being simply different aspects of the same feature, much more efficiently coded together), the feature request become...

BDC works pretty great for us, we get a lot of guests. That being said, BDC (the platform not OR) is still a bit weird. We are not "verified" or whatever BDC requires for them to collect payment, so my approach is to schedule payment in OR once the CC is sent.

I can't find a pattern for when the CC is send by BDC to OR. I have BDC guest that are coming months from now and their CC is in OR. For...

It Worked!!!!

Yay!! I guess it's my lucky day!

Thank you for all your hard work in getting the VRBO Channel Bridge back up and running!

Channel Bridge booking import has no actual effect on any money whatsoever.  All it's doing is bringing in data from Vrbo - it doesn't change any data that is there.  These are bookings in the past anyway - they've already been agreed to, and in most cases paid.

The goal of importing Channel Bridge booking data is so that the information in OwnerRez is correct and complete.