We are pleased to announce our partnership with Rentamira () to offer users an integrated AI-powered marketing platform.
About Rentamira
Boost your vacation rental business with Rentamira, the AI-powered marketing platform designed to increase bookings through intelligent listing optimization, automated so...
OwnerRez' Unified Inbox is a HUGE step forward! A few things that would be very helpful to the inbox would be a few additional filters.
Here are a few Unified Inbox Search Filter Suggestions:
By Property or Property Group: (We have 30 properties and this would be very helpful for us)
Reservation Status: Upcoming, Current, Past
Communication type: Airbnb, Booking.com...
Hi all 🙋🏻♀️
I’ve just set up team access and I’d love to know if there’s a way to change the platform language to Spanish for my Spanish speaking manager. I’m not seeing it….
thanks!
Here's our support doc on how to do that:
If you're still having problems, please write in to our Helpdesk with the example where it didn't work, and we'll take a look.
Sadly, the Vrbo channel bridge did not work today for me, again. It failed earlier in the program than it ever has, for both the modified since and a single reservation.
I have been working with Robin for several weeks on this issue, and have updated him/her today of the latest errors.
Thank you for trying to get this working again. It's a great tool and has saved me a lot of time.
What do you mean by in-app, Ann? I'm not aware of there being any OwnerRez app, only that "app" is often part of the ownerrez URL.
I have tried using quotes without getting only the quoted words together coming up in results. by Scott J (/forums/users/347377802) – Jun 18, 2024 12:36 AM (UTC)
Hey Scott!
When we refer to in-app, we are referring to OwnerRez's new URL (
Yes, you can indicate "host or guest" in OwnerRez, and, the API sends that flag to Vrbo.
Note that this isn't dependent on who literally does the cancellation - that is always the host, as the guest has no ability to do so. It's intended to indicate the underlying cause. E.g. if the host cancels a guest because they failed to follow a house rule posted visibly on Vrbo, such as a requirement t...
Hi Caleb,
Last reply I received your team via email is the following, so the problem is not resolved:
"It looks like you’ve explored all the available options for now. I’ll pass this along to our development team to see what might be possible. Please keep in mind that, while the request may seem simple, the system has many interconnections and dependencies, so it could be more complex...
Hey Alyssa,
We'd recommend using Google's browser translation for this purpose. OwnerRez itself does not have multi-lingual capabilities at this time, but we find that the Google Translate options work quite well. For example, I can click the kebab menu (three dots) on the top right of any Chrome page, then select Translate. Toggling over to Spanish translates the entire page for me....
Something else to consider - Airbnb does not actually verify the identity of guests.
It is all-too-easy for a relative or friend or acquaintance of an Airbnb guest to use that person's account or for the account holder to book for that person as if that person were them.
If you read what Airbnb says about their verification process, they say only that they "may" ask for government-issued ph...
v2 of Tag Automations dropped in today's release!
You can now apply conditions to Triggers and Tag Automations for the following:
* Review left (No Review, star count, etc.)
* Door lock code (Code Not Generated, Code Failed to Generate, Code Generated Successfully)
* Optional surcharges
* Discounts
* Check-In Time (is standard/non-standard)
* Check-Out Time (is standard/non-standard)...
