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Hi

I mainly use the ribbon view of bookings. It would be extremely helpful if the balance due when hovering was highlighted or a different color. If you're glancing quickly it's easy to miss if someone has an outstanding balance due.

Thank you!

Hi Folks,

I'm brand new to OR.  So far it is going pretty well.  There's one important issue that I cannot find a go-round for.

Does anyone want to have the ability to control the Book Now / Send Inquiry functions on each individual property?  I have two properties, and sometimes others (when repairs come up) where I'd like to show the calendar open for inquiries, but not open for booking....

I'd like to suggest a new feature. I have created a calendar export (iCal) for my cleaner. Since they clean many homes, it's important that the location of my property is in the location field in the calendar.

Right now, the only option forces the pass through of the property name, which messes up the calendars capability to set the proper location (which shows on maps).

Can we include an o...

When we give quote for customer from other country , it would be good to show the total price in the property currency and a converted price in the customer currency for context. This will help a lot for hosts that have guests from other countries.

Lodgify has this feature.

There are apis like this - how can this be used to show the price in the customer's currency?

So the PM module is designed for PMs to use an operating account and an escrow account. The literal escrow bank account should be comprised of the following:

Prepaid bookings by guests on channels that distribute early or where the host collects via their own processor.
Prepaid taxes by guests for all channels where the host is remitting taxes.

I would love a report that would provide the to...

Hi there,

I was wondering if the cancellation policy refund could offer an option to return the amount of the booking's first night to guests? I'm trying to build a cancellation policy that allows free cancellation up until 24-hours prior to the reservation, then, within the last 24-hours until the booking check-in arrives, offer only a refund of the first night to guests.

Thank you very much...

Hi Michelle,

Those filters should not need to be applied one at a time. The results should be accurate when multiple filters are applied. Please send screenshot examples of your applied filters and what you're seeing, and send those in to help@ownerrez.com so that we can have a look. If there's something amiss, we want to get that addresses as soon as possible!

Hi Ted,

The payment form has options for the guest to pay via check as long as your property is setup to accept checks, and generally would automatically be sent if the system determines a booking still owes nearing the time of booking. Here's a snippet of what that payment form would look like taken from a test booking:

Could I ask you to write this up for the Helpdesk to take a look at? Feel free to reference the Feature Request URL when doing so. 

I'd like for them to take a look and see if there's anything amiss here. If you could also include the details of what you're trying to accomplish with the trigger, that'll be helpful.

Thank you!

Thanks for the clarification- the way that article was worded led me to believe that site was specific to channel integrations but it's exactly what I'm looking for! 

- Brendan

Hi Chelsea,

Great question!

You could accomplish this by using the e-Signature dropdown provided on the Legal tab within each booking. Just click into the Legal tab, click into the dropdown, then select your preferred Agreement to send:

A new window will pop up with a button that says "Compose Email":

Hi Renee,

You should be able to click into the Template and corresponding Trigger from the columns in the Trigger Forecast. Can you take a look at those, as well as any bookings in question, and see if those specific Triggers on the Forecast actually apply to those bookings?

For example, I clicked into one of those bookings and noticed it was a Vrbo booking. The Trigger in question was an e...