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I hate to ask this question again but I've searched the forums and it is still unclear to me.

We are getting ready to onboard a boutique hotel - Next to direct bookings, Expedia is their #2 booking channel. By listing on Expedia Partner Central, the listings are also pushed to other Expedia brands like Hotels.com. If I list on VRBO and have the listings enabled for Expedia, will those lis...

...d to Discounts...

1.  Single use... one the code is used it becomes inactive.  Since there are no "Payment Coupon Codes" we create them as a discount code but have to manually inactivate them

2.  A maximum amount.  Ie give 30% off up to a maximum of $250.

3.  Never allow the "subtotal" to go below x amount per day/booking... ie give a 50% discount but never go below $300 per day (subtot...

...s Google Vacation rental pull its info from? is it from my hosted website, directly from OR, maybe from one of the site like VRBO or Booking? OR... could it be A.I. deciding what photos to show ?

2. Has anyone found a way to make a certain photo stick to the first position on Google and VRBO - on everywhere for that matter ?

Thanks everyone -  I am a little new to all of this, so If anyone...

I offer a 2% discount if a guest pays by etransfer instead of charging an extra fee for those that pay by credit card we have given them the option to save $ by etransferring - people like discounts LOL

BUT when we apply this discount I have to go in and put the amount to Expense then go into Expenses and change it to be a credit card processing expense discount, don't show on ownerstmt and don...

...no Field Code for it? I know you are supposed to be able to copy it from the Quote Page (doesn't work, see below), but why not have a Field Code available for creating a link to it in a template?

2) Why does the quote The Public Booking Link PAGE not show the same detail shown in the Header and Charges Table (normal quote info displayed in emails)? Shouldn't it?

3) {Existing Bug} The 'Copy...

Here's a few examples but there's probably a lot more.

Some examples:

1) Unified inbox: You have to click the filter button to drop it down, then click again to filter.

2) Within the message: You have to click to show the date/time stamp.

3) On the booking page, why are there tabs for charges, transactions, legal, etc etc? Is there a reason this can't all be on the same page without...

...ld receive the updated time and adjust the cleaning schedule accordingly.
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Same-Day Turnaround with Tight Window

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One guest checks out late at 11 AM and another checks in early at 2 PM.
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❌ If Turno still assumes 10 AM checkout and 4 PM check-in, the cleaners may not prioritize this turnover.
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✅ Syncing the actual times helps Turno prioritize and schedule properly...

Hello!

regarding booking ORB13646577. They booked today, checking in 2 days from now. This is the first time the booking has not auto populated into ownerrez calendar for me. They booked about 5 hours ago now. It says credit card payment was received and booked directly through my website it seems like. 

any help would be much appreciated!

Question. If the guest on AIRBNB does not sign your rental agreement/make deposit w/in 48hrs, do you call Airbnb to cancel for you?

Thank you.  by Cindy C (/forums/users/347457783) – Apr 23, 2025 2:37 AM (UTC)

You advise the guest that they will NOT receive access to the property without a signed rental agreement. make sure that your door code/access is not sent unless they have signed th...

1. from every place. can be from booking.com, vrbo etc. 

2. No. just like #1, GVR uses some version of logic/AI to choose what 1st photo will be. Vrbo made a couple of attempts to use "AI", got bad results (ex: bathroom photo being the lead photo), got big backlash, and rolled it back.. they may be doing it again. My listings show my lead photo on Vrbo.  YMMV

Yes please bug them I bugged them 2 years ago and they say they can't connect through OwnerRez's API

However it is quite expensive. 

Reach out to HiChee and see if they have had any progress. Beatrice is super awesome at HiChee