Search results

875 results in 0.01 seconds
  • Blog

    We are excited to announce our partnership with LG Electronics () , which enables users to enhance their properties with Pro:Centric Stay. This advanced hospitality TV platform is designed to improve guest experiences, streamline property management, and unlock new revenue opportunities through upselling and direct bookings.

  • Blog

    We are pleased to announce our integration with Linkbase () , offering users a way to enhance the guest journey. About Linkbase

    Linkbase is the all-in-one tool vacation rental managers have been waiting for. Packed with best-in-class features, Linkbase gives property managers everything they need to handle guests, from check-in to check-out and everything in between. Automate...

  • Forums

    Hi all,

    As it relates to the reports section, specifically the line item pivot report, I believe it would be worthwhile to add an "excel like function bar" for each line item. Would be very helpful for PM's as well as owners when viewing this how each line item is compiled and put together. 

    Thank you

    James Rubino

  • Forums

    It would be great to have an option to quickly apply check-in/check-out restrictions for all U.S. holidays with a single click, instead of having to manually create a season for each holiday. This would save time and streamline the process for owners.
  • Forums

    What's he best way to send Digital Guidebook to the guest? Through email or SMS?
  • Forums

    With Airbnb's new policy coming into affect....how do I send my ownerRez rental agreement without their email address?

  • Forums

    With Airbnb's new policy coming into affect....how do I send my ownerRez rental agreement without their email address? I must be missing something? Can we change it so we can send this through their platform?

  • Forums

    I do not see any value in the new inbox.

    It's not refreshing immediately to show the last sent message, you have to go out of the thread, then come back to see it.

    For a new booking it does not have an easy option to select between channel or sms

    It only shows sms or channel messages, not email and system messages.  

    Each time I need to click on Activity Timeline, then click on fu...

  • Forums

    Each time I click on an image that's sent through integrated sms, since it does not have a jpg extension, my phone or my computer tries to save it as a file. Then I need to edit the name to add a .jpg extension to view it as an image. Can you automatically add .jpg extensions so we don't have to mess with that?
  • Forums

    For Guests that are very phone / app centric who view eMail like a 70's VCR, would like to be able to create a trigger (to myself) if the very important "Door Code" email (or others) have not been opened the day before their stay so I can start the process of getting hold of them through cell text or OTA.  This is for when I have a valid email from them signing the Rental Agreement, yet they don't...
  • Forums

    Currently I see that Ownerrez is integrated with WYND Sentry noise and smoke detectors.  However it only brings over the properties and nothing more.   This is a great service. It would be amazing if it could get the notification and auto send the guest a message to lower the noise or stop smoking.  Currently I have to type in an email after an incident in WTYND and it's very manual.
  • Forums

    Hi Everyone! 

    Does anyone know a way to have your "hero" photo show up on Google vacation rentals as the main (first) photo? I have found my properties on GVR, but didn't recognize them right away.  I have some hero photos which make the properties eye catching but on Google, one had a picture of the pool (which looks like everyone else's pool), one had a picture of the front of house, one had...

  • Blog

    It's a little hard to see what this product does exactly. So far it looks like roku + digital guidebook + annual fee. What am I missing?
  • Forums

    Need a field for guest nicknames too.

    Someone's legal name may be Richard but they go by Rick, for instance. 

    Super basic.

  • Forums

    Thanks Rex!

    I have mandatory extra cleaning fees(s) for stays of certain lengths,  but no matter how I try to set it up in OR, Airbnb doesn’t find the extra cleaning fees.   Sounds like I need a solution, can OR help?

  • Forums

    Hi Haydar B,

    We will not be going back to the old inbox, but we welcome your feedback!

    It's not refreshing immediately to show the last sent message - This is actually a bug that we have a work card open to address. Thank you for brining this to our attention. Once we have a hotfix rolled out for this, those messages should automatically refresh.

    For a new booking it does not have an ea...

  • Forums

    Hey Haydar B,

    This was a bug that should have been fixed about a week ago. If you're still running into the same problem, please write to the Support team at help@ownerrez.com so that we can take a closer look and see what's going on for you.

  • Forums

    That is a standard "403" Forbidden error, which is usually transient - it's just a temporary hiccup in the connection.

    If you try re-sending that message 5-10 minutes later it should go through fine unless the channel is experiencing an outage.

  • Blog

    Being in Pinellas County, the County's new requirement is going to be met with a fury of lawsuits. Like so many of the beach towns in Pinellas County where I own and operate, the County is violating State Statute 162 which preempts all inspections to the state agency, DBPR. This is reckless behavior by the County Commission as ordinances around noise and trash already exist. For all those in Pinell...
  • Forums

    Hi Kaiden!

    When it comes to connecting a property to the Vrbo API integration, it may appear on Expedia and other affiliates in their Expanded Distribution Network, but we cannot guarantee it since it's outside of our control, and it depends on the demand in your area. You can find more information here: 

    Please reach...