Search results

Hi OwnerRez Team,

I’d like to request a critical feature upgrade to better protect hosts from chargebacks on both direct and Airbnb-linked bookings:

Automatically attach each guest’s signed rental agreement (PDF) and booking metadata to all card charges processed through OwnerRez — including those tied to Airbnb bookings (e.g., security deposits or damage holds) — so that the do...

Hey skinorth,

I do believe this would be a very complex feature if we did decide to take it on at some point in the future, but it's a great suggestion. Feel free to write that up as a separate Feature Request and share it with likeminded users!

Hi All!

I am newer to OR and set up most of my messages to go out via email. My thought was: The emails look prettier, I can send attachments cleaner, and not all guests check their VRBO/Airbnb messages. Also if they have my email in their inbox several times, they will be more likely to find me and book direct with me in the future.  However, I am now entering into our summer (busy) season and...

I find that blog posts being listed by published date to be too restrictive.  There are posts that I want my website visitors to see first at all times such as a post with link to my online store or to my online guidebook.  I already make use of categories, but that's not the granularity to which I'd like to have control over the ordering of my blog posts.

Two capabilities that I wish I had in...

CraftersCottage,

I've got a quick follow up to the above.

I actually reached out to Turno to see if they're utilizing our availability webhooks to update check-in/out times on individual bookings. They got back to me pretty fast! Unfortunately, they do not support this at this time. Check-in / out times are configured at the property level in Turno, and those will be the times set for every...

Yes please bug them I bugged them 2 years ago and they say they can't connect through OwnerRez's API

However it is quite expensive. 

Reach out to HiChee and see if they have had any progress. Beatrice is super awesome at HiChee

Hi Matt!

You should be able to embed a PDF viewer on your hosted website. First, you'll want to upload the file to your OwnerRez account by going to Settings > Account Files > click Upload Files. You should get a popup where you can select the file to upload, and once it's been processed, you should see it appear. Click the down arrow to the left of the file and select Copy Public link, and you...

Hey Nat,

Good news! This dropped in today's release!

Welcome Rich!

For the most part, it's your account, your rules. As long as a quote hasn't been created for an inquiry, you should have no issues deleting it.

If you have additional questions, feel free to reach out to us help@ownerrez.com and we'll be happy to help!

Hi James,

Thanks for submitting this request!

We're not aware of an ability to attach PDF's to charges via the API with our integrated processors. Would you have any examples of this based off experience with other software providers that you could share with us?

What you're suggesting may not be possible as your request is written. Regardless, this request is a good discussion point fo...

Also,

When manually creating a quote it would be nice if you could identify a Default Listing Site so that you had one less field to fill in.

I have 100s of quotes without a listing site entered. by Sloanish (/forums/users/347368404) – Jun 27, 2025 6:07 PM (UTC)

Hey Sloanish,

To follow up with Suzee's reply above, I do want to let you know that we have plans to default to a listin...