We're pleased to announce our new integration with BetterSTR () , a guest experience platform built by experienced Superhosts. Their personalized digital guidebook now integrates seamlessly with OwnerRez, giving you an easy way to share check-in details, door codes, and property info, all in one place. About BetterSTR
BetterSTR is built by experienced Sup...
We're excited to welcome Noshable () as a new integrated partner! This integration lets you offer grocery delivery and stocking as a seamless add-on to the guest experience. About Noshable
Noshable is a turnkey grocery concierge service designed for vacation rentals. We make it easy for property managers to offer guests a fully stocked kitchen upon arrival—boosting...
With a background in resort management, property maintenance, and guest services, the owners of Heron Holiday Homes () bring decades of experience to the vacation rental industry. Their expertise in hospitality and HVAC services made the transition to managing a thriving vacation rental portfolio a seamless fit. Can you tell us a little bit about your history?
I be...
I'm attempting to use Zapier to automate moving OwnerRez contacts to SendGrid (for Email) and Twilio (for Texting), so we can send them an automated message 3 days after check out to share a rebooking link for their next trip.
I'm having trouble with the "Triggering Event." I'd like it to Trigger on the guest's checkout date. But all I see is the following:
"Booking Created"
"Booking Up...
I am using the widgets and understand how to use CSS to style the widgets themselves. However, what I’m referring to is the experience after the guest clicks through — when they’re pushed over to the actual OwnerRez-hosted booking and payment page.
According to OwnerRez support, we currently have no control over the styling of that page, other than being able to customize the header and footer....
Overview:
With the increasing capabilities of AI-assisted writing and optimization, I would love to have a feature that allows me to download all my listing descriptions into a spreadsheet format. I currently manage over 100 listings, and being able to access, manipulate, and re-upload this content in bulk would dramatically improve efficiency and consistency across platforms.
Requested Feature...
PLEASE PLEASE PLEASE add the field codes into the booking notes
I use Operto Teams for housekeepers etc. CottageStays really tries to be personal on a larger scale for instance as part of
CKIN task they have to write a card to the guest name "Welcome GUEST NAME to COTTAGE NAME Hope you fill this cottage with love and laughter" All of this is in their task
but we also give homemade...
Thank you so much, Bri!! That is an enormous help! I appreciate you moving this forward!!
Is there any scope for having the Excel download include a Commissions tab as well, to differentiate those line items from the Expenses (more like how it used to be)? That would be the most helpful next step as then it's readily available in the downloadable data -- without us having to manually do it (whi...
Hi everyone!
Great question! Here’s our support document that walks you through setting up last-minute discounts: Last Minute Discounts. (/support/articles/last-minute-discount)
Hope this helps and leads to more bookings this summer!
Hi, thanks for your comments. Thing is, this is not what I requested, which is the ability to trigger message (using the corresponding method depending on if it is a channel -Airbnb, VRBO, etc- or email) to a guest, for when a tag is added or deleted from a booking.
I don't use tag automations, as I add or delete tags for bookings using OR's API. And May 2025 update allowed to trigger messages...
Thank you for the feedback.
However, as we have over 60 units in the program, and the rate calendar is for a specific unit, it's impractible to set permissible arival and departure dates this way.
