Allow Property Managers to set up an Owner account so they can manage their own prices and discounts.
Property Managers need to manage Operations and don't always have time to micro manage pricing for all their properties.
As an Owner I strive for 80%+ occupancy and smart pricing is never perfect. We often end up with orphan days (Mon - Thurs) or empty weeks that need heavy discounting....
Does anyone use the Igloohome lockbox? I'd like to use it for our car which won't always be parked at our house near the bridge.
I'm curious what the process is to ensure the lock gets updated with the codes and what happens if it's not near wifi/internet access - can it be remotely unlocked?
Would appreciate any info from real life users
Thanks!
Sometimes a guest's profile on an OTA has their name in all caps. (Vrbo guests in particular seem to love to do this. Why, I will never know...) I'd love for OwnerRez to be able to catch that and adjust the formatting to standard capitalization when saving the contact in the system.
Nothing indicates an automated message faster than, "Thanks for booking your stay with us, JACQUELINE!" 🤦🏻♀️...
How are you managing the cost of inventory across properties?
It's important to me that every unit, especially those I manage and do not own, covers its own expenses. And it doesn't always make sense to buy one (or more) of everything for each property. Instead, I'm looking to inventory all of our most common items centrally and then bill each property for what is brought to/used at each...
This week's release included some awesome enhancements to the Tasks feature available with Rezzy AI!
We've added the ability to assign tasks to team members, expanded task resolution options beyond just complete/ignore, and implemented a notification system for task status changes.
The Tasks grid now shows assigned team members, related properties, and includes filters for assignment and re...
How does Reverse My Fees model work with VRBO? Will the traveler be shown the CC processing charge up front? by Monish S (/forums/users/347420648) – Aug 12, 2025 4:43 PM (UTC)
Hi Monish,
Thank you for reaching out. If you are set up as the merchant of record for your VRBO integration, the Reverse My Fees model will automatically include the credit card processing charge in the total rate...
Is it cheaper than the Stipe transaction fee? by Jargal B (/forums/users/347431958) – Aug 12, 2025 5:16 PM (UTC)
Hi Jargal and hank you for your input,
Yes! Our processing rates are lower than Stripe’s standard transaction fees, which can result in meaningful savings over time, especially for higher volume transactions.
Hey Shawn - Thanks for this!
Your Property Manager has the ability to give anyone they choose access to specific properties to make changes in the Property Manager's account. You can reach out to your Property Manager to discuss their tasks and their openness to doing this for you.
While they can give you full admin access to your property, there really isn't a way at this time for them to...
Can you list how this is done? We were unable to implement it without giving access to other owners properties and they contacted ownerrez and were told it’s not possible
They are open to do this and tried
please list step by step how this is possible
Hey Jude - Welcome to the wonderful world of hosting!
When you see the title on booking channels, that is coming from the property description Headline
If you're not using Instant book, you're using Request to Book, where every booking needs to be approved -...
Hey, Adam -
There's a dropdown available on the Property Mappings page for the Crewdogs API that allows a user to include all properties!
I am interested in the concierge service, and would love to be able to utilize but I only have 2 properties. Quite a few of these new services are only available for 5 or more properties. I hope OwnerRez can negotiate to be able to bring the smaller owners onboard. by Jenni M (/forums/users/347394860) – Oct 12, 2025 8:48 PM (UTC)
That’s great Jenni. We do onboard people below five properties...
I don't believe there is an easy way to accomplish what you're trying to do. It sounds like you only want to block the combined listing after a checkout, but possibly want to still allow any of the 3 child listings to still book?
If that's the case, your best bet would be to manually block the combined listing when you receive a booking, and check the box to not block the other 3 properties....
I'm confused by this request.
Domain re-directs are a very common internet feature/facility. I have multiple domains that all point to my one original website (not an OwnerRez hosted website by the way, but that doesn't affect this) because guests may not always get my URL correct when typing it in, and/or I want to keep others from riding around on my internet coat tails with similar names or...