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Here is how to ask for a partial payment from a guest.

Go to the Booking in OwnerRez.

Then click on Transactions (third from left in the green menu at the top left).

Then, on the Transactions Page, click on the drop-down menu item (under the title 'Transactions') labeled Payments and select the third option:

Request Payment from Guest

This will bring up a pop-up dialog box that...

Is there a way for Rezzy to "read" fields?  Example Directive: "if a guest asks where to leave a review, send the {BUREVIEW} link" and the link populates to the raw link as 

Another example directive: "if a guest says they can't find the Renter's Agreement or asks for it to be resent, send {BUFIXUP} and the link populates to the raw link.  
Ba...

Hey Gus and Lindsey,

I also wanted to mention that we have some new field codes for the booked nightly rate in development at this time. This would allow you to apply field codes in your correspondence that break out those nightly rates for visibility.

With the features mentioned by Katie and myself here, do you feel that this request would be satisfied once the booked nightly rate field co...

Hello!

If payments are going directly to the owner, you should be able to record this in their booking by going to the PM tab of the booking > clicking Change > inserting the amount in the Direct Remittance box, and saving the changes. Once that's been done, and you run the owner statement, you should see an Already Remitted column that should have the amount that was inserted in the booking....

Hi Laura,

Thanks for this! I've moved this over to the Feature Request forum. Feel free to share it with likeminded users who would be willing to give it an upvote!

Seems like an unsend option would only work if there were delays in sending built in (like sending after X minutes so the responses don't feel so AI generated). That's something we're already working toward, and your request is...

Hey Stevi,

I appreciate where you're coming from, but this isn't something we'll be moving forward with at this time. As BlueMtnCabins mentioned, the ability to hide fees within the rental rate is already available in OwnerRez, and that's the intended solution for situations like yours where you prefer not to itemize certain charges.

While I understand you're already using that feature for...

Existing early bird and last-minute discounts should automatically convert into Vrbo “promos,” giving them the strike-through pricing on listings.

In addition to that, the new promotions will include:

* Mobile promos (targeted to mobile users)
* One Key member promos (for Expedia Group loyalty members)

Other promo types are already covered:

* New listing promo is supported t...

Hi,

I am trying to customize the look of my 'Book Now' widget to match my website (Red Canoe Lodging), but I am unable to override the default Bootstrap styling on the Header/Jumbotron section.

I have placed custom CSS in the widget settings, but the .jumbotron grey background and default h1 font/color persist despite using:

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High-specificity selectors (e.g., body .jumbotron).
*...

I never use the new inbox, it's very cumbersome. It creates multiple threads for channel messages and sms, creating confusion. 

Legacy inbox is very intuitive and very convenient. It should be the default messaging system. 

Ownerrez mentions that legacy inbox will be removed soon. That will be a big mistake, please keep it.

When you connect to Vrbo through their API, Vrbo treats you like a professional partner: they show your listing, but all booking details are handled on your side. However, Vrbo works hard to keep guest communication inside their system to prevent off-platform bookings.

Because of this:

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Vrbo inquiries cannot be turned into bookings. Guests can only book after the inquiry stage is fini...

Wow, that looks fantastic!

I was thinking of this in terms of "Question: Answer" but it looks like it's really much more like "If a guest asks about x, I'd like you to respond in y way." This is going to be fun!