Meet Susan Townsend, founder of Mountainside Treasures () . Since 2005, she's grown her business from a single condo at Jay Peak to nearly 30 properties across Vermont and Utah, giving her guests the opportunity to experience the joy of getting into the mountains. Can you tell us a little bit about your history?
I started renting my own property in 2005 when...
This week's roundup covers Vrbo's top Southern beach spots, major rental crackdowns in Maui and B.C., Marriott's new rain guarantee, and the rise of AI in vacation rentals.
According to Vrbo, 30A (FL), Wilmington (NC), Hilton Head (SC), and Gulf Shores (AL) are this summer's most in-demand beach destinations in the U.S. South. () 30A offers pictures...
Meet Stephanie, a dedicated vacation rental owner and property manager who turned her love for the beach into a thriving business, Sea South Properties () . What started as a personal investment in 2005 quickly evolved into a full-fledged career after realizing the value of hands-on management. Can you tell us a little bit about your history?
My husband and I b...
This week's roundup covers Dearborn's new short-term rental rules, rising UK countryside bookings, a shift toward vacation homes among wealthy travelers, efforts to cut food waste in rentals, and European hotels challenging Airbnb's over-tourism claims.
The Dearborn City Council approved new short-term rental regulations set to take effect January 1, 2026. (
With summer in full swing, this week's Industry News reflects a fast-moving industry balancing strong demand with smarter oversight, clearer guest policies, and new opportunities.
North Carolina's new law, effective July 1, 2025, () require...
Ruslan, founder of Away2PA () , has built a thriving vacation rental business in Pennsylvania's Pocono Mountains through patience and determination. What started as a complete unknown has grown to 10 properties and given her the freedom to step away from corporate life. Can you tell us a little bit about your history?
I came to the U.S. from Russia twenty years ago. I end...
It's Wednesday, so let's talk updates!
This past week, we released a small part of the "long term stuff" I referenced last Wednesday. But what long term stuff, you say??! Think messaging. Think hosted sites. Think texting. Yeah okay, texting is kind of part of messaging.
In the next few weeks and months, you'll see that area grow more and more. There are some exciting things going on with...
As we reach the end of 2022, I wanted to reach out to everyone and explain a price increase that we recently put in place.
Some of you have already seen the updated pricing calculator or new Costs & Fees article. Others may be reading this because of an email blast I sent out.
Please note that if you jo...
StayFi has just updated their integration with OwnerRez to include email and text marketing!
StayFi's integration lets OwnerRez users import their guest list into StayFi and use their internal email and text marketing tools to stay in touch with past guests. OwnerRez users can also use StayFi's wifi splash pages to collect the contact information of every guest, not just the booker, thereby grow...
There is no reason for any individual to have a computer in his home.
- Ken Olson () , President, Chairman and Founder of Digital Equipment Corporation () , 1977
Olson wasn't psychic or very forward-thinking because most of us cannot imagine NOT having personal computers, or other devices, in our...
When it comes to luck, you make your own.
Bruce Springsteen
On this day in 1949, Bruce Frederick Joseph Springsteen, aka Bruce Springsteen, was born and he included the quote above in the lyrics of his 1992 song, Lucky Town () . And while most people would consider Bruce to be a pretty lucky guy, we suspect that he has worked pretty hard to get where...
Hold up! Before you start celebrating International Beer and Pizza Day () , don't forget to drink up and chow down our latest product update!
🍺 and 🍕 go together like peanut butter and jelly! They're both great combinations--just like OwnerRez and vacation rental businesses. B...
As we begin the final quarter of 2020, we're gearing up for some great new features and updates in the new year. As part of that, we're retiring several old features that have grown long in the tooth. Out with the old, in with the new!
* #legacy Legacy Rates will be removed soon
* #affiliate Affiliate Program has changed rate of earning
* #ccfees Processing fee on payment methods will be rem...
Publishing a Product Update on the day of the release () ?! Yes, it's happening. It's already February, and OwnerRez remains steadfastly committed to our 2023 resolution of more timely Product Update blog posts () !
Did you know that on this day in 1874, a patent was issued to Samuel W. Fran...
Happy Thursday! If you're one of our American customers, hopefully the post-election news cycle over the last 24 hours hasn't completely wrecked your mental state. 📺😟 If it has, sorry to hear it, but hey - cheer yourself up by reading some OwnerRez updates!
We've got some great updates to talk about (18 to be exact) so let's get started!
* Enhancements & Tweaks
* Bug Fixes Enhancements and...
Airbnb's Preferred Software Partner program () highlights its top property and channel management software partners in the vacation rental industry. Within this select program, the Preferred Plus designation is the top-tier, reserved for companies that consistently exceed Airbnb's strict requirements and deliver "Elite" performance to their users.
OwnerRez...
The Request
For Airbnb bookings only, adjust the POC Form so that the phone number field is left blank *AND* is a required field, so that hosts can continue to reliably collect guests' real phone numbers.
The Background
As of September 30, 2025, Airbnb is transitioning to issuing temporary phone numbers () for guests that are created at the time...
Yes - and that's one of the reasons we haven't released it yet.
Selling Damage Protection is more complicated than selling Travel Insurance. With Travel Insurance, it's very straightforward. The guest interacts with the insurance provider if there's a problem and there's no real work needed to be performed by either the owner or us. With Damage Protection, there's a lot more to do. The owner's...
