Happy Friday!
The Spring season is here, bringing fresh air, longer days, and exciting updates to the short-term rental world! As travelers gear up for summer vacations and property managers prepare for the busy season, the industry is seeing shifts in regulations, technology, and market dynamics. Let's dive into it!
Spain's Consumer Affairs Ministry has identified over 15,200 unlicensed vac...
We're thrilled to announce Right to Rent () as a new integrated partner! This integration makes it effortless to support smart, effective advocacy that protects hosts and managers like you, automatically, every time you get a booking, through the Right to Rent Collaborative. About Right to Rent:
The ability to operate vacation rentals is being challenged in cities a...
We're excited to announce our new integration with Crewdogs, () a veteran-owned travel platform built to serve the military community. This gives OwnerRez users a direct way to reach service members and their families while also supporting veteran and military-focused nonprofits. About Crewdogs
For property owners, Crewdogs is a gateway into the mil...
This week's Industry News highlights Airbnb's updates to its platform, OpenAI's new ChatGPT Atlas browser, and important decisions in San Diego and Palm Springs affecting vacation rental operators. Let's dive in.
Airbnb announced a new round of updates on Tuesday, () including social features for Experiences, an expanded...
Another week, another update. Make that 22 updates. 😇
Let's run through it...
* New Features
* Enhancements & Tweaks
* Bug Fixes New Features
Ethernet is now an amenity that can be selected in addition to the others. It does not replace Internet or Wireless/WiFi. This is useful because some users want to point out that their internet handles Wireless/WiFi connection in addition to hard-...
Happy Hump Day! Let's talk updates.
Last week we were short-staffed and had a bunch of things in transition, so there was no Wednesday update. This week, we'll discuss the 17 updates that occurred collectively over the past two weeks, most of which were enhancements and bug fixes.
* New Features
* Enhancements & Tweaks
* Bug Fixes New Features
We now support Ascent Processing as a new cre...
Happy Wednesday, property managers and owners and hosts and clients! That's right - you were all over the place as to what we should call you. 24% said "property manager". 22% said "owner". "Host" got an honorable mention at 18% but the rest was a mix of craziness. So, as expected, there is no single word that handles everyone.
8 solid updates were put out this week all of which were enhancem...
Hey, hey--did you know that the short-lived TV series, The Monkees ()#:~:text=The%20Monkees%20is%20an%20American,a%20rock%20'n%20roll%20band.) , premiered on this day 56 years ago in 1966?
But before you meet us at the station at 4:30 to catch the Last Train to Clarksville (
40 years ago today, the American sitcom television series, Cheers () premiered. 🍻
As an OwnerRez regular, be sure to belly on up (yep--we said it!) and enjoy this product update reviewing the September 26th release with 5 updates (
We just released a new update for Triggers that adds several powerful features and lays the groundwork for new criteria. Here's what's new:
* Payment Status criteria
* Send before triggers the first time criteria matches
* Send create triggers on VRBO reservation import
* Trigger forecast
* Renter Agreement Signed trigger event
* Exclude Listing Site/Property/Season criteria Payment Status...
Happy Halloween everyone!👻
We'd like to start this week off by congratulating Wildbit on 20 years of business. If you don't know who Wildbit is, then maybe you know some of the products they've created. One of their most prominent products, which OwnerRez uses for it's email system, is Postmark. We love Postmark and have used it for a long time. If you've ever set up a "verified sender email ad...
Success is the sum of small efforts - repeated day in and day out.
Robert Collier ())
As seen in our weekly product update blog posts (/blog?category=updates) , success is not just a result of one significant action or event but a culmination of consistent, persistent, and intentional small efforts (
Like many OR users, I use Avalara MyLodgeTax to handle reporting and remitting my sales taxes.
The process of reporting figures to Avalara is relatively simple, but as a manual process, there's potential for transposition errors (I've previously reported the wrong property's totals in the wrong column and had to email them quickly to try to get it fixed before they finalize numbers). Especially...
Hey look - it's the first Hump Day of 2021! 🐫 Time to talk updates. Our list of updates is small this week but includes a huge Stripe/3DS2 update that was months in the making.
* New Features
* Enhancements & Tweaks
* Bug Fixes New Features
A couple months ago, we mentioned working on a large update for Stripe that would support Strong Customer Authentication and the 3D Secure 2 ("3DS2") st...
Since the good folks at OR added the ability to import Spot Rates (at exactly the time I needed it ;-)) I figured I'd write up a brief tutorial
Two methods for setting nightly rates
- Rates/Seasons - better when you are using predictable rates for periods
- Spot Rates - perfect for varying the rate every day. Can only have one spot rate for a given date
IMPORTING (to OwnerRez)
Navigate to Too...
You lost me there. That would be on YOUR netflix account, would it not?. If guests signs on with THEIR netflix account, how would that limit their usage?
Right, it's your account, not theirs. The point is to set up the TVs that way and then they turn them on and have no need to use their own accounts - it's all set up and paid for. I have signage asking them not to sign out or use their own acc...
Security deposits (for damage which are done as "holds" on the credit card) are a great feature in our system, and we have a lot of great automation built around that process.
The charges that you see on the quote are not part of the security deposit. The security deposit (or "security hold" which is a better of thinking about it) is part of the process that the guest agrees to when viewing and a...
Not automatically but you could do Booking > Send Email and prepare a template to send them every time. Here's one that I've seen some users send out. VERY effective and the Airbnb person almost always responds:
(create a template with this)
Subject: Contact info and renter agreement for {PDISPNAME}
Body:
Hi {CFIRST},
I have entered your Airbnb booking into our main booking system. Thanks ag...
If you rent year-round then you have no need for email marketing. Whatever you are doing is working.
With all due respect just because no one opens your emails does not mean email marketing doesn't work.
I have over an 80% open rate.
Let me finish with this.
Email marketing is not for everyone or every business. We may be in the same vacation rental business but our markets are comp...
