We are pleased to announce our partnership with TechTape () to offer our users an integrated service to help achieve top revenue performance!
About TechTape
TechTape is a tech-enabled service, not software. They develop revenue strategies tailored to align with your goals, implement and adjust the strate...
Summer has officially arrived! As we dive into the heart, or should I say heat 🥵, of summer, it's a perfect opportunity to engage in new experiences and learn new skills. Speaking of which, this July is packed with exciting webinars that shouldn't be missed.
Join us for a variety of sessions, including engaging demos and Q&A sessions focused on using the OwnerRez platform, focus sessions on spec...
Hey, it's that time again - the time of the year when OwnerRez is one of a handful of companies worldwide awarded the Elite status from Vrbo! Woot Woot!
We're back for the 5th year in a row! In case you missed it, read about our Elite status in 2021 (/blog/ownerrez-is-now-officially-an-elite-partner-of-vrbo-the-highest-honor-awarded) , 2022 (/blog/nowhere-to-go-but-sideways-ownerrez-is-awarded-...
Operating a vacation rental business takes a lot of time and effort. Periodically we like to interview one of our exceptional users. This week we spoke with Daniele from Salt and Shine Vacation Rentals. Daniele's website and operation can be found at saltandshinerentals.com. Below are the questions we asked and her responses.
Can you tell us a little bit about your history?
Daniele: I was work...
Last year, before we debuted our SMS Messaging feature, we spent a while coming up with a pricing model that would make it worthwhile for OwnerRez to support and maintain a solid SMS platform across thousands of users while not asking users to pay an outrageous price.
SMS is an important communication tool for any modern vacation rental host, and predictably, hundreds of OwnerRez users immediatel...
Hi everyone! Happy weekend!
I wanted to take a few minutes to mention several really big things coming to OwnerRez. Here's a really quick taste justto get yousalivating!
Property Management
Oh yes. Just what you think it is. Want to use your excellent OwnerRez-backedbooking process to help your friends and colleagues manage their properties? Soon youcan. From tracking expenses toassigning com...
Those of you that have already navigated to the new inquiries section have already seen an instruction page on how to get inquiries to show up in OwnerRez. While the instructions are fairly clear, I wanted to spend some time explaining how the routing works and the various fringe scenarios you may run into.
First, here's a high-level run through on inquiries and how OwnerRez plugs into the proces...
This past week, we released an exciting new feature that allows users to send schedule (or time) based emails to guests. Instead of being tied to a specific event, you can now send emails based on a number of days before or after the arrival, departure or booked date.
*Let's Take A Look
To create a scheduled email, go to the email templates area and click on Create Scheduled Template.
Scheduled...
What front end has OR built out beautifully this year? It’s just the same as it’s always been.
What is the status of the revamped communication dashboard that OR has said it’s been working on for the past couple years? by Scott J (/forums/users/347377802) – Sep 17, 2024 5:09 PM (UTC)
Hi Scott. I assumed the unified inbox had been rolled out to all OwnerRez users at this point, but I forg...
Would be nice if I could send an automated email to guests with a button asking for them to confirm a question, and have that response be stored as a trigger criteria condition.
Example Email to Guest: "Wanted to confirm you have received key codes and made your paid parking reservation for your upcoming stay. Please click this [button] to indicate you have done so"
clicking [button] shoul...
iCal Setup (for OR admin/owner)
- in Owner Reservation, go to Properties, then pick a property and click on Calendar Export
- click 'Add Custom iCal Link' and check these two fields
[ ] Show the property name and location on each event
[ ] Show the booking summary on each event
- click 'Create iCal Link'
Here's the email I sent to the cleaner
Hi Cleaning Person,
You'll need these two...
He’s absolutely correct. You need the indicator. I’ll explain. I can tell you why he’s right.i have 14 listings. I’m using another channel manager but want to come over to you guys. But this very topic...not having an indicator is a point of concern for me.
Currently, I schedule a cleaner by putting an indicator on a cell within the ribbon. That tells me I scheduled a cleaning for that day. Easy!...
Email templates are already Rich Text Editors, so yes, you can set CSS inside of them as I've described above. Properly done, this CSS would apply to anything in the resulting email, including the data generated by field codes included in the template.
"Seems like I could add anything I want to an email template in terms of formatting using css, right?"
Yes, that's exactly right - including comp...
The availability search uses sleeps numbers calculated off of the Amenities tab for each property. The rules on the property are separate and are for limiting bookings, while the Amenities ones are for display. Clear as mud? :-)
You can see the calculated numbers on the General Info tab of the property (see screenshot below). Sleeps min is calc'd from the number of beds in Amenities, while Sleeps...
Sadly the iCal method is pretty lame with Breezeway. They can’t distinct between an old booking and a new booking, so if someone extends their stay there will be a new cleaning added to the end of the stay but the old cleaning from the original check out date is still there as well. Same goes for cancellations, etc
Understood. It sounds like they aren't using the iCal data correctly. We pr...
Ross hit some good points overall. It comes down to how much you want a custom look and feel versus the time spent in wiring up widgets or managing your page content (property photos, description, etc) which has to be duplicated in your template.
When you change the property listing content in OwnerRez (photos, description, amenities, etc) the website end changes instantly because it's built on t...
