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  • Payment Processing » Payment Processing

    3-D Secure 2.0 () (3DS or 3DS2) is a protocol that allows merchants (e.g., owners, PM's, hosts) to securely transmit detailed transaction information to issuing banks, allowing the merchant to take advantage of the bank's more advanced fraud analysis tools.

    Developed by Arcot Systems and Visa, this technology supports improved transmission security, and it has been adopted...

  • Blog

    On Thursday, 2/8, join Adrielle from our Onboarding Team as she discusses the best settings for your Airbnb API integration.

    The session starts at 12:00 pm Eastern, 9:00 am Pacific. It is free to join, but you need to use the sign-up for OwnerRez Focus Session - Airbnb API Settings link (/webinar-focus-session-2-8-2024) to register.

    You can find all of our past and future webinars on our Web...

  • Blog

    Join us live with the Breezeway team on February 22nd at 1 PM Eastern and 10 AM Pacific time!

    Unlock the potential of your business by putting guests at the forefront. Breezeway will guide you through the process of using guest experience as a strategic differentiator. Gain insights, strategies, and practical tips to ensure your guests not only stay but become advocates for your brand.

    The sess...

  • Blog

    On Tuesday 2/2, join us for a live demo of OwnerRez! This is a great opportunity for you to learn something new and ask questions you have during the Q&A section.

    Glen Ruggiero, from our customer success department, will give a high-level demonstration of how OwnerRez looks across all of its menus and features.

    The session is free to join, but you need to use the sign-up for OwnerRez Demo webin...

  • Forums

    ...t that day.  This applies to maintenance days, lawn care, and other servics as well.   

    What is requested is a compound query that allows me to combine into one.   This currently can be done with 2 triggers but unfortunately, we cant compare the trigger results to each other.

    ACTION 

         Occurs  a) event   b) time

         Time  a)  #,    Days,   <Before/After>     <Booking ...> option...

  • Blog

    On Tuesday, 5/2, join OwnerRez and PointCentral as we discuss the impact of smart home technology in the vacation rental market.

    We know that managing staff, assets, and owner relationships are critical to success. PointCentral's enterprise-grade smart home tech makes it easier than ever to manage thousands of properties, operate more efficiently, secure and protect assets, and add value to the o...

  • Forums

    How do I make my property accept 1 and 2 night rentals from Monday to Thursday Only when we presently have a Min 3 night rental. For 1 and 2 nights is there a way to boost the nightly rate?
  • Forums

    Hi,

    I have 3 properties on Vrbo and have successfully imported calendars from 2 of the 3.  The 3rd one shows valid data in the Excel file, but when I try to import the file, it gives an error message that one of the bookings "overlaps with an existing booking".  But when I look at the 2 bookings, I can't see any overlap...?  Data from both bookings seem correct

    Suggestions?

    Thanks,...

  • Forums

    Wondering if there is anyway to set up for our guests to make more than 2 payments toward a reservation?  This is specifically to see if I can continue to offer the following that I routinely offered to guests (before converting to OR) that want to rebook the vacation week 1 year in the future, upon checking out this year.  We have historically allowed them to make the reservation with a small depo...
  • Blog

    On Tuesday 2/8, OwnerRez will be hosting a webinar with ResortCleaning.

    We'll sit down with Danny Bradford, Chief Executive Officer at ResortCleaning, to discuss 5 mistakes vacation rental managers make with their housekeeping departments.

    The session is free to join, but you need to use the sign-up for OwnerRez/ResortCle...

  • Forums

    ...and I can't use the "schedule payment" unless they are using/have a card on file. Since it is for an entire month in peak season, I like to offer my guests the option of making 3 payments instead of 2. Can I schedule the requests, or do I just have to set up a reminder for them? I can do that in PayPal but it seems like I should be able to do it right here.
  • Blog

    On Thursday, 2/23, join us live with The Host Co to discuss what every rental manager needs to know about adding more revenue with elevated amenities and services…without adding extra work for you or your team.

    In this webinar, The Host Co team will discuss what "instant amenities" work best, how to quickly create your own offerings and add them to guest messaging, and go over how much money can...

  • Blog

    Hey look - it's the first Hump Day of 2021! 🐫 Time to talk updates. Our list of updates is small this week but includes a huge Stripe/3DS2 update that was months in the making.

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    A couple months ago, we mentioned working on a large update for Stripe that would support Strong Customer Authentication and the 3D Secure 2 ("3DS2") st...

  • Blog

    On Tuesday 3/2, we'll sit down with Alexander Shartsis, former Perfect Price CEO, to discuss dynamic pricing.

    We'll cover what you should expect, how involved you should be, and when to set up dynamic pricing. Knowing the answers to all the questions we'll cover, will help you grasp how to use dynamic pricing successfully.

    The session is free to join, but you need to use the sign-up for Dynamic...

  • Blog

    On Tuesday 2/23, OwnerRez will be hosting a webinar with NASTRA to go over how to make the most of OwnerRez.

    We'll discuss with Alece Ronzino from NASTRA (Nashville Area Short Term Rental Association) all the best practices for messaging guests and more! From sending point of contact forms to easily setting up your own hosted website, we'll demo it live!

    The session is free to join, but you ne...

  • Blog

    On Tuesday 2/9, OwnerRez will be hosting a webinar with Airbnb to discuss taxes.

    We'll sit down with Caroline Robbins, Connectivity Partnerships Manager at Airbnb, and go through how to properly configure your taxes for Airbnb.

    The session is free to join, but you need to use the sign-up for OwnerRez/Airbnb webinar link to register.

    You can find all of our past and future webinars on our Webi...

  • Blog

    On Tuesday 11/2, OwnerRez will be hosting a webinar with ASTRHO.

    Join us for this 1-week power course where you'll learn everything from how to connect your listings to channels, the available smart home solutions, to other types of marketing or operations technology. Find the best-fit options for you!

    The session is free to join, but you need to use the sign-up for OwnerRez/ASTRHO webinar link...

  • Forums

    Could we please have 2-factor authentication implemented for Owner Rez account logins?
  • Forums

    I have "leaf season" set up as 4 night minimum, Minimum 2 nights in gaps. I just got an inquiry for 2 nights and quote got generated and sent to smbyo inquirer.
    I assumed what would happen the "rule violation" email would be sent, but no, "available" email was sent with quote.
    Season: Leaf season (2019) 10/3 - 11/2 ( 4 night min, 2 in gaps)
    Inquiry was for 10/25-10/27
    Property: ORP31455
    Inquiry:...
  • Forums

    I have 1 property but want to sell it 2 different ways. Can I treat one property as 2 properties and can i have them share one calendar, or would I have 2 calendars that sync ? Any guidance is appreciated.