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...r lock charge (note: you need to add this to the overall Pricing page).

I have parent/child listings where each child has a lock and, of course. the parent has all the "children".

I also have 2 scenarios where the same home is represented by 2 different listings (2 configurations). 

Before considering switching from RemoteLock I want to be sure that these will be handled correctly and w...

...their email, why am I often limited to Channel and SMS for a response?  In the example below I would expect 3 options:  email, channel or SMS. 

2) I send a welcome letter to guests at booking.   Since some people book months in advance, I also send that same letter out again 5 days before arrival so that the guest doesn't call me...

...uld like to request the ability to adjust the commission rate based on the following.

#1 listing site:  why?  different sites charge less than others.  also when direct booking costs less.  

#2 payment by check:  why?  could adjust 2-3% since not paying cc fee

#3 special offers:  we often find ourselves lowering our commission to make a sale.  setting tags for 1% 2% etc. at booking leve...

...tegrate smart devices to build IoT solutions. The platform provides the tools and frameworks needed to easily connect, control, and automate smart home devices. Yonomi software is used in more than 1.2 million homes globally and integrates more than 2.7 million residential devices.

Yonomi is a part of the  Allegion family of brands and the integration...

especially with the (also unnecessary) ~2-minute delay OR engages in when sending emails via their Postmark ESP (they appear to use a batch process that runs every ~1-2 minutes instead of sending messages in real-time, which Postmark should support AFAIK).

Because of the volume of data we process, we can't connect to data partners in real time. Doing that would cause negative domino affects depen...

I don't know how many emails you guys send a day, but at my day job, we use AWS SES to send about 25,000 transactional messages a day. We send in real-time, not in a batch/queue process. It's possible that SES may implement some minor delivery throttling on their end (between SES and the destination SMTP server), but I've never noticed any delays beyond maybe a few seconds.

Two minutes may be a sl...

Hello there,

Case 1: It's common practice to combine two or more units and present it as one unit on listing sites, since some people search accommodation for large groups.

Case 2: It's common practice that hosts who rent bedrooms of a unit also list the unit as one whole listing in addition to bedrooms on listing sites.

Currently OR doesn't support the necessary configuration to be able...

With 2 properties I would like more customization for each property for the Damage Deposit. There are some markets where having a deposit outside of Airbnb does not work. Current options are bit limiting.

looking to set a different amount for each property and select which channels you want to charge the deposit. For example:

1. Set Property 1 to collect a $500 deposit hold through OR for all c...

...nb conversations.

We have some airbnb bookings where when you click on the conversations tab it shows nothing. However ownerrez has got those messages in the CRM inbox, but appears to have created 2 guest files for one person.

So you see say...
'Joe'
then another record for
'Joe Bloggs'

The booking is in Joe Bloggs name but it doesn't realise that the 'Joe' guest is the same person and...

Yep, that's how we started with OR back in the day, actually -- a couple of us got vacation rentals back in 2009 and being developers figured we'd put together some software. Back then there wasn't much at all.

Some answers:

1, 2) All of those steps would remain in VRBO. What happens in OR is:
- centralized calendar (via 2 way iCal sync)
- pull in guest contact info, party size, charges, payments...