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  • Blog

    Introducing the OwnerRez Certified Advisor Program
    1 month ago

    ...both practical and actionable. Types of Certified Advisor Badges

    Certified Advisors can earn badges in various specialties. Our first available badge is:

    Account Setup – Demonstrates expertise in configuring OwnerRez accounts for operational use. This includes property setup, rate and rule configuration, messaging templates, and othe...

  • Core Concepts » Privacy & Security

    Terms of Service
    2 months ago

    ...rights (#proprietary-rights)
    * License from OwnerRez (#license-from-ownerrez)
    * Content license from you (#content-license-from-you) ()
    * Ending your relationship with OwnerRez (#ending-your-relationship-with-ownerrez)
    * Exclusion of Warranties (#exclusion-of-warranties)
    * Limitation of Liability (#limitation-of-liability)...

  • Integrations » Door Locks

    i-checkin
    3 months ago

    i-checkin () is easy-to-use vacation rental entry management, supporting more than 300 electronic locks from 42 brands and all intercom systems. Full automation of the check-in process is guaranteed through seamless integration with OwnerRez.

    * Steps for integration (#steps-for-integration)
    * List of suppor...

  • Core Concepts » Privacy & Security

    Common Issues & Questions
    2 months ago

    * Privacy Questions (#1)

    * Who owns the data I put into your system? (#1.1)
    * Are OwnerRez employees free to aimlessly peruse my pictures or property information? (#1.2)
    * Does OwnerRez give third parties access to my data? (#1.3)
    * What kind of scanning/indexing of user data is done? (#1.4)
    * How long does OwnerRez keep my data? (#1.5)
    * Can I access other users' data if I pers...

  • Blog

    February Webinars
    4 months ago

    ...nd an in-depth focus session on renter agreements! Be sure to register early to secure your spot and join us live. You can also catch up on past sessions on our webinar page here (/webinars#past) . 2/6/2025 OwnerRez Demo

    Join us for a live demo of OwnerRez! Our client engagement team will give a high-level demonstration of how OwnerRez looks across all of its menus and features.

    Register now...

  • Integrations » Door Locks

    Lynx
    2 months ago

    Lynx () offers PMS Integrated Keyless Entry, Home Automation for Thermostat, Leak/ Noise/ Smoke/ CO sensors combined with Workflow Automation and Guest Communication.

    * Steps for integration (#steps-for-integration)
    * List of supported devices (#list-of-supported-devices)
    * What Data is Transmitted (#da...

  • Payment Processing » Processors & Gateways

    Vacation Rent Payment (VRP) by Yapstone
    2 months ago

    Powered by Yapstone's 25 years of expertise in the vacation and short-term rental market, Vacation Rent Payment (VRP) by Yapstone offers a bespoke online payment gateway designed to streamline transactions between property owners and guests. This platform isn't just a tool; it's a reflection of deep market knowledge and a commitment to enhancing the rental experience through advanced, secure techno...

  • Guides

    The Rental Platform Guide: Finding Alternatives to Airbnb
    1 year ago

    ...manager in order to maximize your business' potential. Let's take a look at some of the Airbnb alternatives currently available. Why Look Beyond Airbnb?

    (house%20with pool)

    Airbnb () has undoubtedly established itself as a leader in the vacation rental market. Still, it might not always be...

  • Pages

    Senior Software Developer
    1 year ago

    ...eb UIs to robust backend logic, services, and databases using C#, ASP.NET MVC, MySQL, HTML, CSS, and JavaScript.
    *

    Keep Things Running: Share on-call duties, monitoring our AWS infrastructure (EC2, RDS, ALB, etc.), deploying releases, and tackling system issues or complex customer tickets with finesse.
    *

    Shape Our Future: Drive best practices in operations and infrastructure, collaboratin...

  • Pages

    Onboarding
    1 year ago

    ...ng with you!

    Step 1: Join one of our live weekly demo webinars (/webinar-ownerrez-demo) !

    We give a high-level demonstration of how OwnerRez looks across all of its menus and features.

    Step 2: Sign up for a free trial and get your FREE jumpstart call scheduled!

    You can sign up for a FREE 14-day trial here. () Once you sign up, someone from our support team...

  • Blog

    New OwnerRez pricing for 2023
    2 years ago

    As we reach the end of 2022, I wanted to reach out to everyone and explain a price increase that we recently put in place.

    Some of you have already seen the updated pricing calculator or new Costs & Fees article. Others may be reading this because of an email blast I sent out.

    Please note that if you jo...

  • Forums

    Week long timeshare rental booking
    10 months ago

    We have 106 timeshare units that are represented with a 4 digit code (ex. 1111). Each unit can be partially owned by 12 different owners. We call that fractional ownership. We represent this fractional ownership for each unit with a two digit code after the unit number (ex. 1111-01). So 1111-01 would mean it is the 01 owner for the unit called 1111. Each of these fractional owners are entitled to 3...

  • Pages

    Events
    1 year ago

    OwnerRez will be attending and sponsoring many important conferences this year, and we wanted to make sure you knew!

    Jul 2025

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  • Forums

    Doug M in response to: VRBO Native Messaging in OwnerRez via API integration
    1 year ago

    ...ur account every year.

    I would like to see our community discuss this and say what their volume and average ticket is and what their processor is charging.

    We should be able to get to the low 2% range given our large average ticket. by Sloanish (/forums/users/347368404) – Mar 28, 2023 11:25 PM (UTC)

    What you're suggesting—processing costs near 2%—would be incredible. Unfortunately, as...

  • Forums

    RNLH in response to: Change the way "bunk beds" are designated.
    3 months ago

    ...beds in a house when really there were 11.  The confusion came into play because  one bunk was Queen over Queen, another was Twin over Queen, both with trundles..... and we indicated 3 queen, 1 twin, 2 trundle, '2 bunk'  because they were bunk beds.  The system pushes that over to Airbnb as though that bedroom had 3 queens, 1 twin, 2 trundles, and an "additional" 2 bunk beds.  We need a way to indi...

  • Forums

    PayPal changes and Chargeback protection??
    3 years ago

    Saw this in email .
    "What are the upcoming pricing changes for merchants in the U.S.?
    Effective August 2, 2021, we’ll be making changes to our published rates in the United States to better align our pricing with the value that our products and services provide to merchants. Our goal is to be transparent and upfront with our customers about the changes. These changes only apply to our U.S. users...

  • Forums

    Tarki in response to: Under Rules: Setting to change minimum nights if there is a gap
    3 years ago

    OK let me clarify more. Normally our minimum stay is 2 nights but in summer in the season we set this to 3 in the following settings:

    Length Restrictions
    Minimum Nights 3
    Minimum Gap Nights 2

    So this setting makes it possible to get a 2 night booking for a 2 night gap but I can't get a 2 night booking for a 3 night gap.

    So under the property rules what number I need to enter in the foll...

  • Forums

    Chris Hynes in response to: Under Rules: Setting to change minimum nights if there is a gap
    3 years ago

    Exactly!

    If you set the gap rule to "allow a booking that fills the entire gap, at least 2 nights" -- then min nights will be decreased to allow 2 night bookings in 2 night gaps (but not 3 night gaps).

    If you set the gap rule to "use this minimum instead: 2 nights" then min nights will be decreased to allow 2 night bookings in 2 or 3 night gaps.

  • Forums

    SPSA in response to: Under Rules: Setting to change minimum nights if there is a gap
    3 years ago

    Gap rules are supposed to reduce the minimum # of nights required WITHIN a gap correct? So I have a 28 day minimum on an apartment. But I set up at TWO (2) night minimum during gaps. The problem is withing that gap...when verifying the minimum...the rules still say there is a 28 night minimum...which is incorrect...during gaps...the minimum is set to two (2) night minimum.

    If you look at my listin...

  • Forums

    BlueMtnCabins in response to: Disentangling from BDC
    5 years ago

    After a 1+ year and 3 properties (initially 2), that platform is a total dud. I used channel manager, and even with that was exceedingly hard.
    1)One of my properties was on my own (ownerrez ) payments. My settings were 60 days no cancellation.
    Initially BDC would pass CC info to channel manager at time of booking, channel manager validates and stores card on file.
    If card not valid it would send...